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    Learning Management System Administrator - Seattle, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Seattle, United States

    5 days ago

    Motion Recruitment background
    Description

    Our client is seeking a motivated Learning Management System (LMS) Administrator.

    Location: Seattle, WA (3 days onsite rest remote)

    Duration: 12 Months Contract

    Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.

    Position Summary:

    The Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).

    Top Skills:

    2+ years of experience with SuccessFactors

    Excellent communication and technical troubleshooting skills

    ServiceNow experience preferred

    Excellent time management and attention to detail

    Experience in the same/similar regulated industry

    REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:


    • Must have basic GMP and Quality knowledge.


    • Intermediate skills in navigating a document management system (DMS) and Learning Management System (LMS).


    • Must be able to properly communicate e-mails and routine business matters with management with a high level of accuracy.


    • Must demonstrate basic writing skills and be able to follow technical reports.


    • Must be action-oriented and customer-focused and possess learning agility.


    • Excellent organizational and written skills.


    • Ability to work independently, and have a high degree of accountability and accuracy of work.


    • Intermediate skills in design, development, and implementation of training.


    • Proficient in MS Outlook, Word, Excel, and PowerPoint.

    DUTIES AND RESPONSIBILITIES:

    LMS Administration and record control of training information with input from users, subject matter experts, trainers, and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials.


    • Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure.


    • Review training form submissions for adherence to good documentation principles, accuracy, and completion.


    • Oversee the creation, editing, and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.


    • Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits.


    • Apply LMS knowledge to provide front-line technical support (or escalation) for users.


    • Thoroughly research customer requests and questions and provide suggestions for resolution.


    • Track and document all incoming customer requests, data entry, and filing for department metrics.


    • Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principles (GDP).

    Education and Experience:


    • Bachelor's degree preferred


    • 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.


    • Learning Management System (LMS) background preferred.


    • An equivalent combination of education and experience may substitute

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