Service Coordinator - Brooklyn, United States - ABConsulting BK NYC LLC
Description
Position Summary:
A licensed plumbing service repair and maintenance company based in Brooklyn, NY, is seeking a motivated and organized Service Coordinator.
Key Responsibilities:
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Work Order Management:Receive, prioritize, and dispatch work orders to service teams.
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Supply Coordination:Order and manage supplies needed for service tasks.
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Communication:Collaborate with the service supervisor and dispatcher to ensure clear communication and efficient workflow.
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Team Coordination:Work with the service supervisor, service dispatcher, and service teams to ensure tasks are completed efficiently.
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Customer Interaction:Maintain contact with customers to confirm appointments and follow up on completed service calls.
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Administrative Support:Assist with administrative tasks and take ownership of additional responsibilities during slow periods.
Requirements:
- Minimum of 2 years of administrative experience; plumbing experience is a plus.
- Strong organizational and multitasking skills.
- Proficiency with Microsoft Office; QuickBooks experience is preferred.
- Excellent verbal and written communication skills.
- Team player with a proactive attitude and strong problemsolving abilities.
- Desire for longterm career growth within the company.
Working Hours:
Monday to Friday, 7:50 AM to 5:00-6:00 PM, with occasional extended hours during peak winter season.
Benefits:
- Medical, Dental, and Vision insurance.
- Opportunities for career advancement into managerial roles.
- Supportive and collaborative work environment
This position offers an excellent opportunity for someone looking to grow within the company and take on a managerial role in the future.
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