Service Coordinator - Brooklyn, United States - ABConsulting BK NYC LLC

Mark Lane

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Mark Lane

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Description

Position Summary:


A licensed plumbing service repair and maintenance company based in Brooklyn, NY, is seeking a motivated and organized Service Coordinator.

This role involves supporting the service department's logistics and coordination to ensure efficient completion of service tasks.


Key Responsibilities:

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Work Order Management:Receive, prioritize, and dispatch work orders to service teams.
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Supply Coordination:Order and manage supplies needed for service tasks.
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Communication:Collaborate with the service supervisor and dispatcher to ensure clear communication and efficient workflow.
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Team Coordination:Work with the service supervisor, service dispatcher, and service teams to ensure tasks are completed efficiently.
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Customer Interaction:Maintain contact with customers to confirm appointments and follow up on completed service calls.
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Administrative Support:Assist with administrative tasks and take ownership of additional responsibilities during slow periods.


Requirements:


  • Minimum of 2 years of administrative experience; plumbing experience is a plus.
  • Strong organizational and multitasking skills.
  • Proficiency with Microsoft Office; QuickBooks experience is preferred.
  • Excellent verbal and written communication skills.
  • Team player with a proactive attitude and strong problemsolving abilities.
  • Desire for longterm career growth within the company.

Working Hours:

Monday to Friday, 7:50 AM to 5:00-6:00 PM, with occasional extended hours during peak winter season.


Benefits:


  • Medical, Dental, and Vision insurance.
  • Opportunities for career advancement into managerial roles.
  • Supportive and collaborative work environment


This position offers an excellent opportunity for someone looking to grow within the company and take on a managerial role in the future.

If you are a team player with a passion for logistics and customer service, we encourage you to apply.

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