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    Account Manager - Erie, United States - Expivia Interaction Marketing Group Inc.

    Expivia Interaction Marketing Group Inc.
    Expivia Interaction Marketing Group Inc. Erie, United States

    5 days ago

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    Description

    Job Description

    Job DescriptionSalary: $35k-$45k

    Expivia Interaction Marketing Group Inc. is in search of a dynamic and detail-oriented individual to fill the role of Client Services Manager within our rapidly expanding organization.

    Job Description:

    The Client Services Manager position involves daily interaction with both existing and potential clients, ensuring the delivery of exceptional customer service. Acting as a crucial link between Expivia and our clients, your responsibilities include:

    • Establishing and nurturing strong client relationships through exceptional customer support.
    • Developing a comprehensive understanding of each client's key performance indicators (KPIs), encompassing business models, crucial operating processes, and systems.
    • Proactively communicating with internal departments like Production, Human Resources, and IT.
    • Maximizing operational efficiency to exceed client expectations and company goals.
    • Assisting in resolving client issues by proposing effective solutions and ensuring satisfactory resolution.
    • Evaluating products/services to ensure they align with client specifications.
    • Providing daily reports and conducting statistical analysis.
    • Offering recommendations to clients and assisting in the selection of products/services that meet their needs.
    • Collaborating with the marketing and sales division to align work operations with the objectives of the client services unit.

    Requirements:

    • Associate or Bachelor's Degree in Business or a related field OR 5 years of relevant working experience.
    • Proficiency in computer skills, with knowledge of Microsoft Office.
    • Exceptional planning and project management skills.
    • Outstanding written, verbal, and interpersonal communication skills.
    • Flexibility is a prerequisite.
    • Strong analytical thinking and creative problem-solving abilities.
    • Detail-oriented, proactive, and organized.
    • Ability to thrive in both individual and team settings.
    • Outgoing personality and confident speaker.
    • Positive attitude and effort.

    To apply, kindly complete the application and attach your resume or send it to

    Salary:
    $35,000-$45,000, depending on experience and education.

    For inquiries, please contact our HR Department at


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