Housing Navigation, Erf - Altadena, United States - Union Station Homeless Services

Union Station Homeless Services

Verified Company

Altadena, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

TITLE:
Housing Navigator

DEPARTMENT:
Programs

REPORTS TO:
Program Manager, Housing Navigation

Employment Status:
Full Time

Reg

Hours Worked:
40 / Week, Non-Exempt

Salary:
$24.04/hr

JOB SUMMARY:

The Housing Navigators provide case management and housing location services for assigned
program participants. They will mainly link participants to interim and permanent housing resources, as
well as any other community resources needed to promote wellness and stability. The Housing
Navigator is the primary point of contact with program participants and provides screening, triage,
crisis intervention, and transportation services, with the goal of moving into permanent housing.
This program will incorporate the principles of harm reduction, motivational interviewing, and
trauma-informed care. All services provided are to be culturally responsive and person-centered.

ESSENTIAL FUNCTIONS INCLUDE but are not limited to the following:

Manages a caseload of 20-25 households that have been identified as part of the program.
Conduct intake and assessment activities with homeless individuals who are staying in motels as part of the Encampment Resolution Funding Motel Voucher program.
Collaborates with other teams within USHS and with community partners.
Maintain regular ongoing contact with the participant and tailor the intensity of provided services according to their level of functioning, including the frequency of facetoface visits.
Supports participants being vouchered in motels including management of motel vouchers and assisting participants in navigating interactions with motel vendors to preserve their vouchers.
Assists with gathering housing eligibility documentation, such as birth certificates and other forms of identification
Assists participants with linkage to interim and permanent housing resources, as well as any other community resources needed to promote wellness and stability including medical, mental health, and/or substance use services, employment, etc.
Provides traumainformed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards.
Strives to recognize the best in each participant and supports the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strengthbased case management techniques.
Acts as an advocate for participants who are experiencing housing barriers (e.g. poor credit, evictions, etc.), while establishing and maintaining a professional relationship with landlords and property owners.
Maintains accurate and timely documentation in HMIS and charts in accordance with agency policies and expectations.
Transports participants as needed to essential appointments and conducts visits within the community in SPA 3 and Los Angeles County.
Participates in weekly supervision and staff meetings, as well as Programs Department and agencywide meetings and trainings. Other duties as assigned.

PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:

Work indoors in a temperature-controlled environment with occasional exposure to outdoor weather and driving conditions. The noise level in the work environment is usually moderate.
Stand and sit for long periods of time; move and walk to various locations; climb stairs, stoop, kneel, reach, pull, push, bend, twist, and occasionally lift and or move objects. Use hands to finger, handle, or feel.
See, hear, and speak clearly in order to give and receive information and instructions, perform administrative work, and drive motor vehicles including passenger vans.
Ability to interact with other employees, clients, customers, and members of the public.
Ability to work effectively under time constraints, prioritize work, multitask, and adapt to changing work demands.
Gather, analyze, synthesize, and classify information.
Transcribe, enter, and post data.
Ability to respond effectively to sensitive inquiries or complaints.
May require exposure to bloodborne pathogens and infectious agents.
Requires the use of a computer keyboard for substantial periods of time. Able to travel to offsite meetings or other activities.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of crisis and permanent housing resources throughout Los Angeles County.
Knowledge of housing issues in San Gabriel Valley preferred.
Knowledge of HUD guidelines and experience working with subsidized housing programs.
Current knowledge of best practice models, including Housing First, Trauma Informed Care, Mental Health Recovery, Harm Reduction, and Critical Time Intervention.
Proficient in the use of laptop computers and Microsoft Windows, Office software programs, and Google Apps. (Word, Excel, PowerPoint, Gmail, Docs).
Ability to accurately enter client data and progress notes in the Homeless Management Information System, and