Business Office Associate I - Williamsburg, United States - Williamsburg Healthcare Center
Williamsburg Healthcare Center
Williamsburg, United States
Verified Company
3 weeks ago
Description
Williamsburg, VirginiaOverview
The staff member will strive to exceed the customers' expectations by demonstrating flexibility and sensitivity necessary to respond to the customers' needs.
What you will do
- Demonstrates organization of work, knowledge of process/ procedures for applicable patient care setting and performs independently without close supervision.
- Works effectively to resolve all incoming doctors orders and referrals within 24 hours of referral assignment.
- Completes all paperwork/computer based forms associated with all procedures according to department policies.
- Demonstrates flexibility and utilizes best practices to decrease patient appointment lag. Ensures that patient Wait/Registration times are consistently maintained at optimal levels to enhance the patient experience.
- Accurately and efficiently enters data into computer systems for registrations, doctor orders and other data entry responsibilities.
- Demonstrates teamwork and works well independently by seeking assistance when needed. Takes ownership and a positive approach in the training and support of team members. Keeps team informed to support efficient department operations.
- Departmental tasks align with procedural volumes/measurement. Workflow processes are executed accurately and timely to meet deadlines.
- Ensures that patient experience is conveyed in every encounter, that courtesy and respect are exhibited at all times.
- Demonstrates flexibility to changes and adapts to varying work environments and assignments.( Ability to work rotating schedules as well as some light traveling to other facilities as needed. )
Qualifications:
Education
- High School Diploma or GED, (required)
- Associates Degree, Business or related field (preferred)
- 1 year Related office experience (preferred)
- Certified Healthcare Access Associate (CHAA)
- National Association of Healthcare Access Management (NAHAM) (preferred)