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    Head of Quality Engineering - Oklahoma City, United States - Constant Contact

    Constant Contact
    Constant Contact Oklahoma City, United States

    1 week ago

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    Description


    We have an opening for a Head of Quality Engineering (QE) to lead a team that helps improve the quality, deliverability, and user experience of CTCT's product offerings.

    You will lead a highly collaborative QE team that is engaged with every phase of the software development life cycle.

    You will own the QE strategy for the company and be responsible for implementing it throughout the engineering organization.


    The Head of Quality Engineering will work closely with Product and Engineering stakeholders to deeply understand the business and technical requirements of what must be delivered.

    You will participate in product ideation to help determine the best way to deliver value while upholding CTCT's high standards in quality and maintainability.

    Your team will be responsible for determining the quality metrics to be incorporated into the "definition of done," as well as measuring the technical performance of CTCT's applications.


    As a member technology leadership team, you will be responsible for the career guidance and development of the members of the Quality Engineering department.

    This includes staying abreast of industry developments, stimulating innovation, and prototyping new tools and quality initiatives with other engineering leaders.

    *This is a hybrid role requiring time spent with the team in our Waltham, MA headquarters.


    What you'll do:
    Create and design application and software testing processes

    Track software quality and drive improvements

    Build out automated testing processes

    Advise best practices and optimizations throughout testing and bug-fixing processes

    Collaborate with fellow software QA leads to develop test plans and new approaches for seeking out bugs and exploits in end-user-facing applications

    Establish and implement rigorous reporting and monitoring systems

    Who you are:

    15+ years of experience leading and inspiring large teams, with demonstrated ability to work across a global matrix

    Ability to put strong communication, leadership and influencing skills to work

    Proven experience in a senior leadership role managing product portfolios across multiple geographies

    Develop and recommend innovative and cost-effective solutions

    Proven track record of managing cross-functional teams in a matrix organization

    Analytical approach to troubleshooting

    Experience with Playwright

    Experience with software release management

    Bachelor's degree is Computer Science or related field

    #LI-HK1 #LI-Hybrid

    #J-18808-Ljbffr
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