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    Network & Infrastructure Engineer - Santa Clara, United States - Versa Networks

    Versa Networks
    Versa Networks Santa Clara, United States

    3 weeks ago

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    Description


    About Us

    Versa Networks, Inc. is a leading vendor of next-generation Software Defined solutions and architectures, called SASE (Secure Access Service Edge). Versa is providing an end-to-end solution that both simplifies and secures the WAN/branch office network.

    The goal of Versa Networks is to provide unprecedented business advantages through a software-based approach that allows for unmatched agility, cost savings and flexibility. We have created a feature-rich, scalable yet simple to use software platform to implement many different enterprise and service provider use cases, including:
    • Full software-defined branch for enterprise customers.
    • Secure SD-WAN for enterprises with layered security.
    • Next-generation managed services for service providers.
    We are looking for Cloud Managed Services Engineer.
    Job Summary & Responsibilities

    The Cloud Managed Services engineer will be responsible for providing end-to-end management as well as technical support to debug diverse complex networking problems reported by the customer on the Versa hosted platform/solution.
    • Helps customers to solve reported product and network problems of varied complexity.
    • Replicate customer issues in the lab environment.
    • Work with engineering team to replicate customer issues and test possible fixes.
    • Work on problems of diverse scope across all solutions from Versa
    • Incident/ticket lifecycle management
    • Setting up infrastructure.
    • Create knowledge articles.
    • Ability to write bash/python scripts(optional)
    Job Qualifications & Essential Skills
    • ROUTING, OSPF & BGP, MPLS, L3 VPN - expert level
    • TCP/IP protocol suite, SFW, NGFW
    • Good understanding of IPSec VPN/SSL-VPN/NAT/GRE.
    • Hands-on experience in anti-virus software, intrusion detection, firewalls and content filtering
    • Understanding of security logs , vulnerabilities , CVEs, threat map
    • Experience in handling perimeter security , endpoint security , web and email security
    • Working knowledge of Linux/Unix environment.
    • Good understanding of virtualization, SaaS, IaaS and related technologies.
    • Experience in managing, supporting, and deploying network infrastructures.
    • Strong ability to diagnose server or network issues which will be complex in nature.
    • Understanding of common information architecture frameworks.
    • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
    • Good verbal and written communication skills, and ability to address conflict with others constructively.
    • Ability to work in 24x7 rotational shifts.
    • Commitment to customer delight is a must.
    • Quality focussed, result and goal-orientated person.
    • Debugging hardware & software system-level problems in a multi-vendor multi-protocol network environment.
    • Team player, can-do attitude and takes initiative.
    • Ability to work independently as well as in a team (in a start-up environment).
    • Good communication skills to work with cross-functional groups.
    • Strong skills in large-scale software design and development.
    • Excellent verbal and written communication skills.
    • Excellent troubleshooting and problem-solving skills.
    • 8+ years of hands-on experience in a similar role
    The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.

    $170,000 - $210,000 OTE
    Desired Skills
    • Experience in configuration and troubleshooting networks and security appliances.
    • Experience in Threat Analysis and Security Incident handling
    • Certifications like CEH , GIAC (Global Information Assurance Certification) ,CCSP will be an added advantage.
    • SIEM (ArcSight , QRadar or any industry leading tools) administration for standard and Custom Log Source Onboarding of On-prem/Cloud
    • The Ideal candidate will be an individual contributor, who is a self-starter, with excellent interpersonal, communication, problem solving and troubleshooting skills.
    • Prior experience working in a TAC environment will be a plus.
    • Demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.
    Qualifications
    • BS (MS Preferred) - Computer Science, Information Security/Technology or equivalent
    Our Benefits

    Versa Networks is a small but rapidly growing organization. It is built by people with vast experience in the networking industry. We are a pragmatic team with a healthy work-life balance. We offer competitive compensation packages with pre-IPO equity. Additionally, we offer a quality of life benefit to everyone in an inspiring environment with skilled and passionate co-workers. Our exciting company culture offers a great place to work and most important, to have fun.
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