VP Customer Success Enablement

Only for registered members United States

1 month ago

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Job summary

The VP Customer Success Enablement position is a senior leadership role responsible for driving transformation across MeridianLink's Customer Experience (CX) team with a primary focus on Customer Success Management and partnership with Customer Support.

Qualifications

  • Proven experience in senior Customer Success leadership roles preferably within SaaS or technology companies
  • Experience managing critical customer escalations focusing on restoring trust and returning customers to a buying mindset

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