Customer Success Enablement Manager - New York, New York, United States
6 days ago

Job summary
This role is designed for a seasoned Customer Success Enablement Manager who knows how to build structure where none exists. You will sit at the center of Customer Success operations, ensuring the team is equipped to deliver strong outcomes across onboarding, adoption, renewals and expansion.Responsibilities
- Own customer success enablement from the ground up- Design and maintain scalable enablement resources that improve execution across the entire customer lifecycle
- Partner closely with customer success leadership to identify skill gaps process friction and training needs
- Translate product updates customer feedback and best practices into clear actionable guidance for CS teams.
Job description
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