Inside Sales Representative/customer Service - Granby, United States - EDOS MFGRS REPS INC
EDOS MFGRS REPS INC
Granby, United States
Verified Company
3 weeks ago
Description
EDOS Manufacturers' Reps. Inc.has been proudly representing the finest manufacturers and marketing products to the New England plumbing and heating industry since 1975.
Today EDOS continues to conduct business with the same fundamental guiding principles upon which this family owned and operated company was founded.
The company's philosophy remains as strong as ever and inspires the EDOS team to continually strengthen its relationships with manufacturers and customers.
We are a strong and growing Heating & Plumbing manufacturers' rep agency serving all of New England and Upstate New York.
Duties/Responsibilities:
- Data entry.
- Regular customer purchase orders.
- Display orders.
- Maintain display orders log.
- Create and maintain purchase orders from wholesalers and to manufactures.
- Process inventory received from manufacturer truckloads into appropriate warehouse.
- Applies knowledge of the field and product features, with assistance of manufacturer books and websites, to match products to the needs of clients.
- Answers inquiries from clients concerning products, their uses, and the industry at large.
- Develops and maintains relationships with potential and existing clients in the technical and scientific wholesale and manufacturing fields.
- Collaborates with managers and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
- Submitting purchase orders and stock orders to manufacturers.
- Reviewing all order confirmations to confirm pricing and accuracy.
- Answering phones with high call volume.
- After sales and product technical support.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent sales and negotiation skills.
- Thorough understanding of technical or scientific products to be sold.
- Strong organizational skills with attention to detail.
- Proven ability to build and maintain relationships with clients.
- Proficient with Microsoft Office Suite (Word and Excel) and Syspro.
- Problemsolving skills.
- Ability to handle high call volume.
- Ability to multitask in a fastpaced environment.
Pay:
From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Experience:
- Customer service: 2 years (preferred)
Ability to Commute:
- Granby, MA (required)
Work Location:
In person
