Game Master/front Desk - Richmond, United States - Red Door Escape Room

Red Door Escape Room

Verified Company

Richmond, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Contrary to popular belief, our "Game Master" position has nothing to do with being a 'gamer' and everything to do with providing a 6-star guest experience.

Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides.

As a Game Master, you will:
Set the tone for every experience by.

Hyping up our players for their adventure

- _(Speaking with/in front of large groups of people is a must)_Communicating rules, guidelines, and storylines in an exciting way

Accurately guide and assist your team by.

Being alert, sharp, and focused on your team's progress through monitors in our control room
Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving "hints" or "clues" to guide players along the way.

Foster the fun and immersive experience for guests by.

Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes.
Finding special moments to create during every experience (_Like having guests dance, or sing "Happy Birthday" for free hints)_
Ending all experiences with a high note whether the team has success or not. (Like _celebrating victories with cheering and dance parties or giving words of encouragement for the "you were so close" teams)_

Work in a team environment that thrives in creativity by.

Working together and living by our company values (they're good ones, trust us)
Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc)

Qualifications and Skills:
- _Customer service oriented_
- _Strong confident personalities_
- _Enthusiastic and positive attitude_
- _Strong interpersonal communication skills and the ability to articulate clearly_
- _Punctual and responsible_
- _Possesses a team player mentality_
- _Works well in a fast-paced environment_
- _Basic knowledge and understanding of computers_
- _Willing to grow and learn in various roles outside of the immediate position_
- _Available to work weekends and evenings_
- _(_No knowledge/skills of technology, or "gaming" is required, but may be a plus)_