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Cocktail Server - Las Vegas, United States - MGM Resorts
Description
**Cocktail Server - Pool (On-Call) (Luxor)**
Location Las Vegas, Nevada, United States of America JOB DESCRIPTION **Location:**
Las Vegas, NevadaBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: ***To Entertain The Human Race.***
**PRIMARY PURPOSE:**
As a Cocktail Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create **WOW** memories they will carry with them far and beyond their stay with us.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
Take order, and serve food and drinks efficiently and accurately in work area as applicable
Place order, and garnish and serve cocktails to guests
Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Perform other job-related duties as requested
**PREFERRED:**
High school diploma or equivalent Six (6) months experience as a cocktail and/or food server in a similar environment Experience working in a similar resort setting
**MINIMUM REQUIREMENTS:**
Work varied shifts, to include weekends and holidays
**KNOWLEDGE, SKILLS, AND ABILITIES:**
Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes Highly motivated and energetic personality Able to take initiative and exhibit flexibility Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts Able to lead and mentor a team
We Entertain the Human Race MGM Resorts International develops, builds, and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting, and convention facilities, and high-quality retail and gaming experiences.
With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 30 unique hotel and destination gaming offerings, including some of the most recognizable resort brands in the industry.
Were proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
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While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
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