Dispatch Coordinator - Northbrook, United States - F.E. Moran Group of Companies
Description
Is this you?
- You enjoy solving puzzles and seek out solutions that others might not see, scheduling the right person for the job
- You have a passion for delivering topnotch customer service though every interaction
- You thrive in a fastpaced work environment, always up for learning something new
experienced Dispatch Coordinator.
As our company continues to expand, we want you to grow and develop with us
You Are:
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EXPERIENCED:Previous scheduling / dispatch experience, preferred in construction or related industry; previous customer service experience
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ANALYTICAL:Critical thinker with strong attention to detail; ability to problem-solve with creative solutions
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A SELF-STARTER:Utilize time management to successfully manage multiple competing priorities; ask questions and seek out information
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A COMMUNICATOR:Effectively communicate, both verbally and written, to varied levels of audiences
What You'll Do:
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COORDINATE:Answer inbound service and repair calls from customers, enter orders and dispatch service based on urgency and location
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ACCOUNTING FUNCTIONS:Issue purchasing orders, vendor invoices, collections, and billing
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ORGANIZE:Prioritize customer requests, prepare daily routes, and schedule technicians
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CONTACT:Communicate with technicians regarding job status and help to resolve customer concerns
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DOCUMENT:Process completed job orders, administer contracts, and update client files
What We Offer:
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TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match
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DEVELOPMENT:Opportunities to learn, develop, and enhance your skills and abilities
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WORK ENVIRONMENT:Professional, engaging, and rewarding
Who We Are:
The F.E.
Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market.
We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location _We save lives, protect property, and create healthy environments.
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