- Experience supervising or managing people
- History of delivering outstanding customer experiences
- Medical coverage and well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
- Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
-
Team Leader
1 week ago
Tractor Supply Zanesville, United StatesTractor Supply Co. - JobID: [Assistant Store Manager / Team Member] As a Team Leader at TSC, you'll: Execute assigned basic, promotional, and seasonal merchandising activities; Perform Opening/Closing procedures and transport and make deposits to bank; Assess store conditions and ...
-
Team leader of physiotherapy
2 weeks ago
Apex Dynamics Duncan Falls, United StatesThe Kur-Gesellschaft Bad Lobenstein was founded in 2002 and operates not only the Ardesia Thermal Bath and Sauna Landscape, but also the Kurmittelhaus of the state-recognized Moor Health Resort. The Kurmittelhaus uses natural moor and thermal water as healing remedies, which are ...
-
Team Leader: Service
2 weeks ago
Eclipse Enterprises Morgan Farm, United StatesMorgan Farm is a well-established elevator company in Bavaria, offering comprehensive services such as planning and installation of new systems, as well as custom-made solutions from our own production. Our diverse range of services also includes maintenance and servicing for bot ...
-
Team Leader Service
2 weeks ago
BlueWave Ventures Guernsey, United StatesOur client, the Expresso Group, is a medium-sized manufacturer of manual handling equipment and powered handling and transport systems for various industries. The products improve the ergonomics and efficiency of work tools and increase the efficiency of logistics systems. They a ...
-
Team Leader Application Center
2 weeks ago
Stellar Ventures Crooksville, United StatesMain responsibility as team leader for our application center, for the cost center, KPIs, and reporting · Contact person for questions about services and possibilities in our application center (grain processing, malting, and brewing) for employees and customers, including consul ...
-
Velocity Enterprises Glenford, United StatesAbout Voith Group · The Voith Group is a globally operating technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the energy, paper, raw materials, and transport & automotive markets. Founded in 1867, Voith ...
-
Team Leader
1 day ago
Tractor Supply Heath, United StatesTractor Supply Co. - JobID: [Assistant Store Manager / Team Member] As a Team Leader at TSC, you'll: Execute assigned basic, promotional, and seasonal merchandising activities; Perform Opening/Closing procedures and transport and make deposits to bank; Assess store conditions and ...
-
Team Leader
3 weeks ago
Carrols Restaurant Group, Inc. Coshocton, United StatesCarrols Restaurant Group Airport Rd [Shift Manager] As a Team Leader with Carrols Restaurant Group, you'll: Ensure that the store is delivering excellent guest service during your shift; Inspire staff and resolve issues by using excellent organizational, communication and develop ...
-
Team Leader
3 weeks ago
Carrols Restaurant Group, Inc. Cambridge, United StatesCarrols Restaurant Group Southgate Pkwy [Shift Manager] As a Team Leader with Carrols Restaurant Group, you'll: Ensure that the store is delivering excellent guest service during your shift; Inspire staff and resolve issues by using excellent organizational, communication and dev ...
-
Charge Registered Nurse
1 week ago
Innovative Renal Care Zanesville, United States Full timeCharge Registered Nurse · Our Charge Nurses function as the hemodialysis team leader and provide day to day direction and supervision to assigned direct patient care staff. Promotes positive public relations with patients, their family members, guests, physicians, and coworkers. ...
-
Key Team Leader
2 weeks ago
Dunham's Heath, United StatesLOVE TO TALK SPORTS? · Dunhams Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunhams Bait & Tackle. Today we have over 240 stores in 23 Midwest states from Maryland to Wyoming. · Wed like to talk with you about joining our team. ...
-
Travel Nurse RN
6 days ago
Talent4health Zanesville, OH, United StatesTalent4Health is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Zanesville, Ohio. · Job Description & Requirements · Specialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/16/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, n ...
-
Barber
2 days ago
Sport Clips Triadelphia, United StatesSport Clips Haircuts is Hiring Hair Stylists Do What You Love. Love What You Do. · Starting base pay at $15 for full time available Commission up to $23/hr plus tips (Average $25-$40 an hour) Reciprocity- license reimbursed · JOB DESCRIPTION · Our salon is looking for talented ha ...
-
Travel Nurse RN
1 week ago
ARMStaffing Zanesville, OH, United StatesARMStaffing is seeking a travel nurse RN Med Surg for a travel nursing job in Zanesville, Ohio. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Employment Type: T ...
-
Financial Analyst
2 weeks ago
Omni One Zanesville, United States· Financial Analyst · Zanesville, OH area · $80,000-$105,000 · 28032 · Our client is growing They are the global leader in their industry and continue to see a bright future ahead. They offer competitive salaries, comprehensive benefits, paid time off, and more They are look ...
-
Travel Nurse RN
5 days ago
Talent4health Zanesville, United StatesJob Description · Talent4Health is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Zanesville, Ohio. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/16/2024 · Duration: 13 weeks · 36 hours per week · Shi ...
-
Travel Respiratory Therapist
2 weeks ago
Talent4health Zanesville, OH, United StatesTalent4Health is seeking a travel Respiratory Therapist for a travel job in Zanesville, Ohio. · Job Description & Requirements · Specialty: Respiratory Therapist · Discipline: Allied Health Professional · Start Date: 05/26/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Manufacturing Engineer
2 weeks ago
GEE Group Zanesville, United StatesGEE Group has teamed up with a leading manufacturer, dedicated to excellence and innovation. With a commitment to quality and precision, they strive to deliver exceptional products to their customers worldwide. They are currently seeking a highly skilled and motivated Manufactur ...
-
Maintenance Engineer
2 weeks ago
Omni One Zanesville, United StatesMaintenance Engineer (Mechanical) · $100,000-$125,000 · Zanesville, OH area · 28031 · This ISO certified global leader is the largest in their industry. Through their processes they are helping the environment reduce waste and emissions. Our client is in need of a Maintenance ...
-
Travel Nurse RN
1 week ago
ARMStaffing Zanesville, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Med Surg for a travel nursing job in Zanesville, Ohio. · Job Description & RequirementsSpecialty: Med Surg · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Emp ...
Associate Team Leader - Zanesville, United States - H&R Block
Description
Job Description:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...
