Dispatcher - Phoenix, United States - Foley Products Company
Description
This position coordinates the activities of drivers to maximize productivity, while assuring prompt and effective service to customers.Job responsibilities include but are not limited to:
- Works with load scheduling, plant production, yard teams and customers to establish delivery schedules according to factors such as truck capacities, distances to delivery site, delivery schedules and unloading times.
- Generates invoices, delivery tickets, and related shipping documents
- Assigns drivers for scheduled deliveries
- Generates various reports
- Strives to meet customer expectations without exception and achieve highly positive customer satisfaction results.
- Coordinates with operations and sales to resolve problems and improve quality of service.
- Develops strong working relationships with internal customers in order to ensure customer needs are addressed.
- Audits driver logs and daily vehicle inspection reports to ensure accuracy and compliance with State and Federal laws.
- Adheres to all Foley Products Company, OSHA and DOT rules and regulations.
- Performs other job responsibilities as assigned by management.
- 1+ years large fleet dispatching experience required
- Excellent written and verbal skills
- Working knowledge of Microsoft Office Products (Outlook, Word, Excel) required
- Must be able to handle multiple tasks simultaneously
- Good time management skills
Must have good interpersonal skills with the ability to maintain satisfactory customer relations and to work through demanding situations in a fast pace environment.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work Location:
In person
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