- Provide exceptional customer service and assistance to all guests
- Greet and scan tickets as guests enter the building
- Greet and usher guests to their seats.
- Provide directional assistance to guests throughout facility
- Control and monitor all access to all restricted areas for events
- Provide a safe and secure environment for the Iowa Events Center
- Report actual/suspected violations of IEC policies, procedures, rules or regulations to your supervisor.
- Complete an incident report on a timely basis, as required
- Ensure emergency exits are clear at all times, and assist guests with special needs exit safely
- Act as a member of the emergency evacuation team by directing guests to emergency exits
- Move around to various positions/locations as event needs
- Hand out materials to guests as needed for events
- Follow all event procedures and safety standards
- Provide excellent customer service assistance to all clients
- All other duties assigned by Guest Services Manager or Supervisor
- High school diploma or equivalent preferred
- Must have a demonstrated ability to function in a fast paced, high-pressure environment
- Customer service experience and exceptional customer service, communication skills.
- Comfortable working with the public with an outgoing and friendly personality
- Ability to communicate clearly and concisely in the English language
- Ability to work both independently and as part of team, remaining flexible in your role
- Ability to work flexible schedule including long hours, nights, weekends and holidays.
- Ability to work the majority of Arena events at the Iowa Events Center.
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Event & Concessions Staff
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Oak View Group Des Moines, United States Part timeOverview: · A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service n ...
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teamworkonline Des Moines, United States Part timeOverview · A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service nee ...
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Per Mar Security Services Des Moines, United States Part timeOverview · Work with the best Per Mar Security, an industry leader in providing integrated security solutions, is seeking qualified individuals to train as Event Staff. · Job Skills / Requirements · Per Mar Security Services is seeking Event Staff to join our expanding team · App ...
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NASCAR Newton, IA, United StatesKnown as the "Fastest Short Track on the Planet", Iowa Speedway plays host to two major race weekends a year, welcoming the ARCA Menards Series and the NTT INDYCAR Series. Iowa Speedway is hiring certified fire rescue professionals that will interact with our guests and professio ...
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Trinity Health Des Moines, United StatesMercy One Iowa Heart is seeking a Cardiologist to join its thriving practice in Fort Dodge. We offer a 3-year income guarantee with a first-year salary of $600,000, $625,000 year two, and $650,000 year three, and $100,000 bonus. J-1 and H1B candidates are encouraged to apply. · O ...
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Rome Group Des Moines, United StatesPosition Summary · Reports to the Assistant Vice Chancellor for Special Events and University Ceremonies. The role of the Director is to oversee the planning of key events designed to cultivate, maintain and strengthen alumni, parent and friend ties to the University. Oversee an ...
Guest Services Event Staff - Des Moines, United States - teamworkonline
Description
Overview
A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.
This role will pay an hourly wage of $11.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
Qualifications
