Lead Guest Service Representative - Newark, United States - Bubbly Paws

Bubbly Paws

Verified Company

Newark, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Lead Guest Service Representative**Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we'd love to meet you.

We are looking for a
Lead Guest Service Representative to join our team.

This is a critical role to our stores and is the first impression of our brand for our customers (human and dog) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service.

Responsibilities:

Retail sales and product merchandising/organizations
Coordinating and booking grooming appointments
Supporting owners with the selfserve dog wash process
Training in new hires
Serve as a leader and champion of our groomers and customer service staff
Help provide a safe, comfortable environment for dogs and human customers
Meet and exceed sales goals/plans for your store location
Maintain a clean store

Must Haves:

Trustworthy
Strong work ethic and works well independently
Enjoys cleaning and working in a clean, safe environment
Strong attention to detail
Loves connecting with both humans and dogs
Values the importance of strong customer service knows that every interaction can make someone's day
Loves people and dogs
Oustanding customer service
Social Media experience is a plus

Job Types:
Full-time

Compensation:
$ $16.00 DOE plus tips