Servicenow Project Manager - Miami, United States - HARAMAIN SYSTEMS INC.
Description
Role :
ServiceNow Project Manager
Location :
USA/Remote
6+ months contract
- ServiceNow Project Manager will manage multiple projects with internal and external dependencies, complex scopes, and a higher level of risk requiring mitigation plans
- Guide project teams which are composed of inhouse employees, onsite contractors, and offshore contributors, making sure that their collective efforts are aligned with the department's goals and objectives
- Ensure effective delivery by managing project meetings, estimation, requirements, scheduling/planning efforts, risks, and project finances within the Lean framework; Review and clarify project requirements, provide estimates, and task breakdowns, and participate in the creation and delivery of accurate and achievable project plans and budgets
- Partner with other teams within IT and the business to develop and maintain relationships by engaging stakeholders to establish credibility, solve problems, build consensus, and achieve objectives
- As a ServiceNow Project Manager, you will manage vendor relationships to ensure adherence to approved SOWs
- Provide wellcrafted stakeholder and governance communications on time with accuracy and completeness
Requirements:
- BA or BS or equivalent
- 3+ years progressive & extensive project management work; Experience in IT Asset Management preferred
- Solid and demonstrated understanding of a framework within the Lean methodology
- Proven experience in leading and managing multiple projects with multiple internal and external dependencies, complex or multiple scopes, a higher level of risk requiring mitigation plans
- Ability to present project status to various levels of personnel
- Ability to develop project plans and ensure adherence
- Ability to lead project meetings and provide accurate meeting minutes, issues, risks, and action items. Organization is necessary
- Decision making authority
- Keeps management well informed of activities and raises concerns as appropriate
- Uses judgment to assess when to bring issues and suggestions for improvement to management's attention
- Relies on management for key decision making
Solid understanding of and demonstrated experience in using appropriate tools:
- Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne or equivalent
- Understanding of ServiceNow
- SharePoint administration
- Microsoft Office Tool; Power BI would be a plus
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