Retail Advisor - Hampton, United States - First Security Bank & Trust

First Security Bank & Trust Hampton, United States

3 weeks ago

Description

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

Provide prompt, efficient, and courteous customer service for each customer coming into the branch. Handle all customer transactions relating to any deposit product offered by the bank. Accurately maintain a cash drawer and vault in a manner consistent with bank policy

Participate in business development by identifying and offering bank services and making referrals on other appropriate bank products and services

Explain and promote products/services most appropriate for the customer's needs.

Make calls to existing and potential customers to strengthen current customer relationships as well as develop new business

Understand the policies, procedures, and regulations of banking. Keep abreast of relevant governmental regulations, current industry matters, and any changes that occur

Open personal and business accounts and prepare all related documentation. Enter required data on system for accounts/services opened

Provide backup support to other branch offices as needed. Travel may be necessary to ensure adequate staff coverage is maintained during absences

Participate in bank-sponsored events as outlined in financial institutions Community Events Program

Provide administrative support to the Loan Officer when requested. Accept loan payments and process according to bank standards

Due to the nature of banking in small communities, responsibilities may include accepting and processing a variety of payments for local residents

Perform additional duties as they become assigned or apparent

**DESIRED KNOWLEDGE, SKILLS, & ABILITIES**

Thorough knowledge of banking products and services. Understand basic financial concepts and terminology. Includes both the deposit gathering and lending functions

Demonstrated ability to successfully work with customers and provide outstanding customer service contact on a regular basis

Ability to work in an environment with sensitive information, always maintaining a high level of confidentiality and the ability to follow guidelines and any bank related compliance or regulations

Excellent communication skills, both written and verbal

Demonstrated ability and willingness to work cooperatively in a team environment, with bank staff at all levels

Proficient in basic computer skills using Microsoft Office products, along with the ability to quickly learn and effectively utilize new technology

Strong organizational skills with ability to prioritize multiple tasks and work under pressure.

Ability to stand for extended period of time

Ability to lift up to 50-pound bags of coin occasionally

**QUALIFICATIONS**

**Education:** High school diploma or equivalent required.

**Experience:**

6 months cash handling experience, with responsibility for own cash drawer

Prior experience in a customer contact position required

Previous sales experience preferred

Two years of experience in a bank setting is preferred

**HOW TO APPLY**

Join our team today and enjoy exciting opportunities for growth and career development at First Security.

You may apply for this position by doing one of the following:

1. Fill out our .

2. Submit a cover letter and resume by mail to:

First Security Bank and Trust

Attn: Human Resources

809 Clark Street

Charles City, IA 50616

3. Stop by any of our and complete an application.

Statements included on this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements should not be construed as an exhaustive list of responsibilities, duties, and skills required. Accommodations will be made to allow for meeting the above requirements when it does not place undue hardship on First Security Bank & Trust.

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