Operations Manager - Tucson, United States - Quik Fix Repair, LLC

Description

Key Responsibilities:

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Team Management: Oversee payroll, training, and performance management, including hiring, firing, and developing employee skills.
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Operations Oversight: Manage and optimize labor, cost of goods sold, and general operations to improve efficiency and profitability, including implementing and refining operational policies and procedures.
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Customer Relations: Interface with customers, handle escalated issues, and ensure adherence to our Legendary Customer Service by our team.
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Data Analysis & Reporting: Utilize Excel, Python, and other tools to run detailed reports and analyze data for informed decision-making.
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Point-Of

• Sale Operations: Perform necessary routine upkeep on our inventory and point of sale, including adjusting prices, identifying trends, and solving technical issues.

Requirements:

• A bachelor's degree or equivalent experience.
• Proven experience in operations management, preferably in a retail or serviceoriented environment.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent organizational skills with a knack for managing multiple priorities and deadlines.
• Proficient in data analysis, with advanced knowledge of Excel and preferably some experience with programming in Python.
• Strong customer service skills with experience handling escalated issues.
• Ability to develop and implement operational strategies to improve efficiency and profitability.

Benefits:

• Competitive hourly wage based on experience, plus commission based on company profits.
• Opportunity for professional growth and development in a dynamic environment.
• Supportive and collaborative team culture that values each employee's contributions.

Pay:
$ $22.00 per hour


Expected hours:
per week


Benefits:

• Paid time off

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply


Work Location:
In person