Jobs
>
Canton

    Collections Specialist - Canton, OH, United States - Dollar Bank

    Dollar Bank background
    Description


    Job Function/Purpose Default Servicing is responsible for monitoring and tracking all assigned real estate secured consumer and mortgage accounts that are delinquent or in default as it relates to Collections, Loss Mitigation, Foreclosure, Bankruptcy, Eviction, Claims, and REO.

    The individual in this role must be able to detect and prevent any potential delays and make sound judgments on behalf of the bank, our investors and insurers according to their guidelines in order to avoid significant customer and/or collateral impact, potential monetary loss, potential regulatory and/or audit findings and complete all key tasks accurately and in a timely manner.

    Qualifications Business Degree or commensurate experience preferred. High School diploma or GED required. Experience/training in consumer/mortgage default servicing preferred. Prior collection experience preferred. Knowledge of Sagent LoanServ servicing system helpful. Strong time-management skills, ability to prioritize tasks, and coordinate multiple and changing priorities.

    Must have excellent telephone, written, and verbal communication skills and demonstrate the ability to effectively communicate in a professional/personable manner.

    Strong work ethic, detail oriented and possess analytical and problem-solving skills. Must maintain confidentiality and professionalism with internal and external customer communications as well as related account and financial information. Self-motivated to succeed both individually and as part of the default servicing team. Working knowledge of FHLMC, FNMA, FHA, & VA default servicing advantageous. Ability to work independently with minimal direction. Promote a positive workplace supportive of company and departmental goals and objectives. Proficient in Microsoft Office Suite. Principal Activities/Objectives Answers incoming borrower calls regarding delinquent loans.

    Places out-bound calls to delinquent accounts in compliance with regulatory requirements and investor/insurer/guarantor requirements Reviews system of record notes and documentation prior to placing out-bound customer calls regarding delinquent account status.

    Negotiates and develops debt repayment terms/plans to cure delinquencies.

    Compile and review all applicable data and documents to validate compliance within the collection processes and original loan file documentation.

    Supports default referrals (loss mitigation/foreclosure/bankruptcy/eviction) and adherence to investor/insurer/CFPB guidelines. Responds timely to all communication both verbally and written from GSE's, Attorneys, Investors/Insurers, Title Companies, and Borrowers. Maintains compliance with all Bank policies and procedures. Manages timely and accurate investor/insurer claim filings and investor billings. Identify, analyze, and determine the borrower's ability and desire to maintain their loan account. Supports strategy of maximizing all loss mitigation options with borrowers.

    Reduces risk to the Bank by adhering to all regulatory requirements, investor/insurer guidelines, and state law including but not limited to collection notices, breach letters, state specific foreclosure notices and foreclosure affidavits.

    Supports oversight and compliance of the loss mitigation process (processing, underwriting, closing) for loan workouts.

    Maintains working knowledge of regulatory requirements, and investor/insurer guidelines related to default servicing including Collections, Foreclosure, Bankruptcy, Loss Mitigation requirements, and timeframes.

    Other duties as assigned by management.


    Note:
    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time


  • Emt Ambulance North Canton, United States

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. · The Collections Specialist's role is to provide support to the Billi ...


  • Pathway Caring for Children Canton, United States

    Location: Canton, OH · Job Type: Full Time · About Pathway Caring for Children: · Pathway Caring for Children is a nonprofit organization based in Ohio, United States. They specialize in providing a range of services for children and families in need, including foster care, adop ...


  • Premier-Fence LLC Canton, United States

    Premier Fence is a dynamic construction firm committed to delivering exceptional building services across the retail, residential, commercial, and public sectors. Our projects range from small renovations to large-scale constructions, with a focus on excellence. · **Key Responsib ...


  • Creative Financial Staffing Stow, United States

    COLLECTIONS SPECIALIST (12:30-9:00pm Monday-Friday) · Shift Differential- $18.50/hr · About the Company · A growing, fast-paced distribution company is looking to add a sharp Collections Specialist to their team. Work for a company with a great environment that promotes employ ...


  • Creative Financial Staffing Wooster, United States

    Collections Specialist: · About the Company · This repeat client is a global corporation with a small company feel. This is an excellent role for someone who has recent business to business collections experience and is looking to join a growing company with plenty of opportunit ...


  • Creative Financial Staffing Tallmadge, United States

    COLLECTIONS SPECIALIST · About the Company · A growing, fast-paced distribution company is looking to add a sharp Collections Specialist to their team. Work for a company with a great environment that promotes employee growth They offer a hybrid schedule after training and mont ...


  • LHH Recruitment Solutions Hudson, United States

    Job Description · Job DescriptionLHH has an immediate opening for a Collections Specialist in Streetsboro. This is a great opportunity for any qualified candidate with an accounting/customer service background that is looking to advance their skillset into a rewarding career. · T ...

  • Kalsee Credit Union

    Collection Specialist

    2 weeks ago


    Kalsee Credit Union Portage, United States

    : · - Notify co-signers of delinquent accounts regarding delinquency status. · - Skip trace accounts according to established practice. · - Review status of delinquent accounts and initiate collection action. · - Prepare paperwork for Bankruptcy, repossession, small claims or leg ...


  • SilverLinx Canton, United States

    As the market leader for energy infrastructure, SPIE SAG GmbH is looking for you to join their team in the CityNetworks & Grids division as an Electrician / Power Supply Technician (m/f/d) at the earliest possible date. · We offer:Permanent employment in a crisis-proof, growing c ...

  • Velocity Solutions

    Resident physician

    3 weeks ago


    Velocity Solutions Stark City, United States

    For a hospital in the basic and regular care sector, we are currently seeking a · Resident Physician (m/f/d) · in the greater Trier area. · The offer: · Full spectrum of internal medicine with a focus on the treatment of heart and vascular diseases, stomach and intestinal diseas ...


  • Dollar Bank Canton, United States

    Job Function/Purpose · The Loss Mitigation Processor (Foreclosure Specialist) is responsible for monitoring and tracking all assigned foreclosures and evictions throughout the litigation process. In addition, the Loss Mitigation Processor (Foreclosure Specialist) must be able to ...


  • Honeywell Canton, United States

    Innovate to solve the world's most important challenges · Honeywell Building Solutions is looking for a Measurement & Verification Specialist to manage accounts in the northeast. · Honeywell Building Solutions (HBS) is a strategic business unit in Honeywell Building Technologies ...


  • Otis College of Art and Design Canton, United States Full time

    Date Posted: · Country: · United States of America Location: · OT272: NKB - Canton, MA 95 Shawmut Rd, Canton, MA, 02021 USA Job Title · We are looking for a friendly and professional Client Relationship Manager to join our team. The ideal candidate will be responsible for ...


  • Cherokee County School District - GA Canton, United States

    MINIMUM QUALIFICATIONS Master's Degree or higher with Educational Leadership certification as required by the Professional Standards Commission. Minimum of five successful years as an educational leader, experience as a principal or central office staff member preferred. Strong ...


  • Area Wide Protective North Canton, United States

    Company Description. AWP is North America's leading traffic control specialist. Our team of 7,800 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operat Relations, Supervisor, Billin ...


  • i3 Verticals Management Services, Inc. Canton, United States

    Job Description · Job DescriptionJOB TITLE: On-Boarding Specialist · DEPARTMENT: i3 Education · JOB LOCATION: Canton OH Office · SUMMARY OF POSITION · The On-Boarding Specialist position is a key member of our payment processing team. The primary function of this position is gath ...


  • The Golden Key Center for Exceptional Children Canton, United States

    Job Description · Job Description · Position · Program · Start Date · Requirements · INTERVENTION SPECIALIST · Non-Public Charter School · August 2024 · Multi-Age or K-8 OR Primary Childhood or PreK-5 · Intervention Specialist License OR Supplemental License; Highly Desired: Rela ...


  • Verano Canton, United States

    Job Summary · The Extraction Specialist provides on-site support to the extraction operations within a cannabis cultivation facility. As an Extraction Specialist, you are responsible for the cannabis extraction process and the manufacturing of cannabis concentrates. Extraction Sp ...


  • NovaCare Rehabilitation Canton, United States Full time

    Overview: · When patients enter our center in Canton, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is you ...


  • Kenan Advantage Group North Canton, United States

    KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico. · At KAG, it's our people who make it possible to achieve our company goa ...