Summer Host/hostess - Chicago, United States - Midtown Athletic Club
Description
Midtown is looking for a Host/Hostess to join our team and provide excellent service to our members and guests.The Position As an important part of the Food & Beverage team, our Hosts/Hostesses are friendly and attentive professionals who strive to delight our members and guests by:
- Greeting and Seating:
- Greeting all members and guests with a smile and positive attitude
- Managing reservations and walkins efficiently
- Escorting guests to their tables, ensuring they are comfortable and satisfied with their seating arrangements
- Service and Community Building:
- Consistently demonstrating a professional, resilient, and optimistic attitude
- Inspiring a sense of community and providing personal attention to all members and guests
- Attending to the food and beverage needs of our members and guests, ensuring timely service
- Maintaining Standards:
- Maintaining clean and sanitary café areas to promote a safe and enjoyable member experience
- Ensuring all dining and lounge areas are tidy and wellorganized
- Teamwork and Efficiency:
- Committing to department responsibilities and working effectively within a team environment
- Assisting servers and other staff as needed to provide seamless service
- Operational Duties:
- Occasionally processing payments at registers and balancing the cash drawer
- Managing phone calls and assisting with inquiries regarding reservations, menu options, and general information
Host/Hostess Requirements:
- Previous experience in the hospitality industry
- Current ServSafe certification preferred
- Excellent communication and interpersonal skills
- Ability to work in a fastpaced environment
- Strong organizational skills and attention to detail
- Flexibility to work various shifts, including evenings, weekends, and holidays
MIDTOWN is an Equal Opportunity Employer.
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