Summer Host/hostess - Chicago, United States - Midtown Athletic Club

Mark Lane

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Mark Lane

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Description
Midtown is looking for a Host/Hostess to join our team and provide excellent service to our members and guests.

The Position As an important part of the Food & Beverage team, our Hosts/Hostesses are friendly and attentive professionals who strive to delight our members and guests by:

  • Greeting and Seating:
  • Greeting all members and guests with a smile and positive attitude
  • Managing reservations and walkins efficiently
  • Escorting guests to their tables, ensuring they are comfortable and satisfied with their seating arrangements
  • Service and Community Building:
  • Consistently demonstrating a professional, resilient, and optimistic attitude
  • Inspiring a sense of community and providing personal attention to all members and guests
  • Attending to the food and beverage needs of our members and guests, ensuring timely service
  • Maintaining Standards:
  • Maintaining clean and sanitary café areas to promote a safe and enjoyable member experience
  • Ensuring all dining and lounge areas are tidy and wellorganized
  • Teamwork and Efficiency:
  • Committing to department responsibilities and working effectively within a team environment
  • Assisting servers and other staff as needed to provide seamless service
  • Operational Duties:
  • Occasionally processing payments at registers and balancing the cash drawer
  • Managing phone calls and assisting with inquiries regarding reservations, menu options, and general information

Host/Hostess Requirements:

  • Previous experience in the hospitality industry
  • Current ServSafe certification preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fastpaced environment
  • Strong organizational skills and attention to detail
  • Flexibility to work various shifts, including evenings, weekends, and holidays
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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