Resident Services Coordinator - Spring City, United States - Petra Community Housing

Description

Job Title
:
Resident Serices Coordinator (RSC)
Full Time: 32 hours per week Petra Community Housing (PCH)


Purpose:
To improve the viability of the housing development and improve the quality of life for residents.

This is accomplished by increasing residents' access to services and by facilitating their participation in programs that enhance their physical, social, and mental well-being.

General Responsibilities:

The Resident Service Coordinator acts on behalf of Petra Community Housing in collaboration with the Property Manager and under the supervision of the Operations Coordinator Petra Community Housing to develop and implement supportive services at the assigned development(s).

Supervision is provided by Petra Community Housing.

It is the responsibility of the Resident Service Coordinator to ensure that the needs of the residents are balanced with the priorities and standards of Petra Community Housing.

Some evening and occasional weekend hours are required.


Essential Job Functions

• Develop and implement supportive service programming in collaboration with residents, management, and local community service providers.
• Provide ongoing outreach services to identify individuals who would benefit from services, recruit volunteers, and identify program and service gaps.
• Act as a liaison to local human service providers and represent [Petra Community Housing ] on various task forces and community groups.
• Facilitate/Coordinate the delivery of services with local human service providers.
• Maintain all necessary information regarding services to residents, including physical files.
• Oversee and/or provide crisis intervention, case management, and followup services to referrals from management, residents, or other agencies.
• Support resident efforts in community building initiatives.
• Identify funding for new and expanded programs in the development.
• Assist other department staff in understanding and participating in the goals and programs initiated by resident services.
• Review and submit all program reports required by funding sources, monitoring entities and Petra Community Housing.
• Attend all required meetings and prepare and participate in additional and/or special projects as required from time to time by Petra Community Housing.
• Create and circulate monthly newsletter.
• Plan, implement and promote community events

Knowledge and Skills

• The Resident Service Coordinator position requires an ability to work in a complex and nontraditional human service setting with a diverse population. A combination of education and experience that results in knowledge of the human service system and experience working with children and families, persons with disabilities, and the elderly is essential.
• Reliable and able to work independently.
• Ability to record client interactions in writing and via computer as required by PHFA.
• Ability to communicate effectively with residents, staff, and service partners.

Requirements:

• Bachelor's degree in social work, Psychology, Counseling, or related specialty _
  OR_ significant work experience relevant to the position
• Participate in ongoing training and networking programs
• Must maintain a current driver's license and have a vehicle to travel between office sites
• Positive approach to work in association with other team members.
• Teachable willing to learn new skills.
• Proficient in Microsoft Office Applications

*Wage will be assigned commensurate with experience and certified skills
Health, Dental, Life and 401k benefits available after waiting period


NOTE:
This job description is not intended to be all inclusive.
.

Pay:
$ $25.00 per hour

Expected hours: 32 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Application Question(s):

• How many years of experience do you have coordinating service/support/educational events?

Experience:

• Multi-

Family Housing: 2 years (required)


License/Certification:

• Driver's License (required)

Work Location:
Multiple locations