Banquet Set-up Supervisor - Oshkosh, United States - Oshkosh Waterfront Hotel
3 weeks ago
Description
The Oshkosh Waterfront Hotel and Convention Center is seeking a Banquet Set Up Supervisor.This position is responsible for supervising team members and setting, maintaining, and refreshing hotel and convention center banquet and meeting rooms according to event specifications.
Position Duties:
- Train new hires in set up duties and responsibilities.
- Assist with weekly scheduling of team members.
- Fulfill the role of room manager during events.
- Set up banquet and meeting rooms according to event specifications per the Banquet Event Order (BEO).
- Ensure that all banquet and meeting rooms are properly set in a timely manner to allow banquet service staff to prepare for events.
- Set up audiovisual equipment and ensure its readiness for operation.
- Timely breakdown of meeting rooms after event conclusion.
- Properly store unused equipment, safely and in an organized manner.
- Spot clean carpet stains between event setups.
- Maintain the cleanliness and organization of the Convention Center patio and all main entries. Daily pickup of garbage and cigarette butts.
- Refresh scheduled functions.
- Respond to guest requests for service and/or changes in room setup.
- Ensure the proper usage and good working order of all equipment, furniture, and fixtures.
- Be sure all entry doors of the convention center and meeting rooms are open and ready for client arrival at the start of each event.
- Responsible for locking all convention center entry doors and the employee entry at the end of closing shifts.
Qualifications:
- Ability to effectively supervise, train, and coach team members.
- Ability to communicate effectively with managers, team members, and guests.
- Professional, clean appearance with pressed attire.
- A positive attitude and the willingness to anticipate our guests' needs; accommodate guests' requests effectively and politely.
- Ability to work in a fastpaced environment.
- Ability to work a variety of hours including days, evenings, late nights, weekends, and holidays.
- Ability to follow directions.
- Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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