Case Manager Ii/iii - San Francisco, United States - Catholic Charities of San Francisco

Mark Lane

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Mark Lane

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Description

ORGANIZATION SUMMARY:


Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties.

With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs - homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease - to name a few - with compassion and services of highest quality.


PROGRAM &:

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Must be Fluent in Cantonese; additional Chinese language dialect are a plus [+]:

Catholic Charities Housing Support Services Edith Witt Senior Community consists of 107 affordable apartments for low-income seniors to provide individual and crisis intervention counseling and services to ensure clients maintain their housing.

Sensitivity to the needs of senior citizen community and possible language barriers, to implement and deliver all aspects of peer support and to assist program participants in achieving short and long term goals.

A multitude of onsite, community-based, and integrated services offered to residents.

The Case Manager will work with individuals/families in permanent supportive housing. Families receive housing subsidies, supportive services, and activities that help sustain healthy lives, and self-sufficiency. A multitude of onsite, community-based, and integrated services are offered to residents. These services assist seniors in obtaining and maintaining residential, financial and psychosocial stability. The Edith Witt Program is one of many programs that provide a continuum of services to families.


The Case Manager will be responsible for core housing case management, benefits advocacy, support services for physical and mental health - acute/chronic, and problem solving.

Provide assistance to people accessing other applicable housing opportunities. Assist clients in maintaining or increasing their housing stabilization.

Case Manager will work to assess the Participants needs, by providing immediate services, personal goals, and services plans. This position will work with Participants around self-sufficiency and maintaining independence to prevent homelessness. Through the program, clients may receive case management referrals to community support and counseling.

The Case Manager will facilitate and orchestrate culturally and age appropriate activities for the community as well as Holiday activities that enrich the community spirit.


The Edith Witt Senior Community, in conjunction with our youth and family support services at 10th/Mission Streets and Maureen & Craig Child Development Center is an intergenerational community in San Francisco's South of Market neighborhood.


ESSENTIAL DUTIES & RESPONSIBILITIES:


  • Work in collaboration with Program, Division, and Agency staff/team to design and implement program operations and policies.
  • Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan.
  • Interface with Onsite Property Management, outside agencies and departments to ensure appropriate client compliance with Program requirements.
  • Participate in related program, agency and community meetings as assigned.
  • Entering and maintaining proper client information and program documentation in our data collection too, Caseworthy
  • Caseload porfolio assignment up to 150 clients, including, but not limited to: crisis intervention counseling and support services, client data collection, information and referral, collection of documents needed for program participation, and coordination of service to address the clients' immediate needs.
  • Demonstrate the ability to engage individuals in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
  • Provide intake and ongoing services including but not limited to: crisis intervention, counseling, support services, client data collection, information and referral, budget development, and rental installment planning.
  • Screen for cooccurring disorders and recognize diagnostic criteria used to identify substance abuse or dependency.
  • Coordinate services to address the immediate and longterm needs of clients
  • Provide practical support, education and assistance to tenants in addressing immediate needs related to achieving stability and life management skills
  • Participate in all assigned program and organization meetings, case reviews and training
  • Participate in all program activities/events for families; may include some nights and weekends
  • Conduct communitybased workshops relevant to the needs of the client base in coordination

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