Insurance Verification Specialist - Daytona Beach, United States - Psychiatric Services of Daytona
Psychiatric Services of Daytona
Daytona Beach, United States
Verified Company
3 weeks ago
Description
:The insurance verification specialist performs clerical functions for verification of insurance information and resolution of problems to ensure a clean billing process.
Follows up on accounts that require further evaluation. Works with others in a team environment.PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Maintains patient demographic information.
- Verify insurance eligibility and benefits for mental health services for upcoming appointments by contacting the carriers directly or by utilizing online websites.
- Review patient deductibles and/or copays and enter them into the patient "NOTES"
- Enter insurance referrals as needed.
- Answers questions from patients, clerical staff and insurance companies.
- Works in conjunction with the Biller to ensure clean billing.
- Performs miscellaneous jobrelated duties as assigned.
- Participates in educational activities and attends monthly staff meetings.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Assists in development and communication of SOP related to the verification process to improve accuracy and understanding of processes.
QUALIFICATIONS & SKILLS:
- Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.
- Knowledge of administrative and clerical procedures.
- Possession of strong problemsolving skills and sound judgment.
- Knowledge of customer service principles and practices.
- Ability to be proactive and take initiative.
- Exhibit high level of quality through attention to detail and monitoring of work.
- Possession of strong organizational skills.
- Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
- Ability to work independently on assigned tasks, as well as to accept direction on given assignments.
- Deals with confidential information and/or issues using discretion and judgment.
PREFERRED EXPERIENCE:
- Prior Insurance Verification experience in a medical office
- Customer service
- High school diploma or GED certificate
- Phone communication skills
- Computer proficiency
Pay:
From $15.50 per hour
Expected hours:
40 per week
Benefits:
- Paid time off
Weekly day range:
- Monday to Friday
Experience:
- Insurance verification: 1 year (required)
Work Location:
In person