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Hoffman Estates

    Data Center Technician - Hoffman Estates, United States - TEKsystems

    TEKsystems background
    Description

    Job Description

    Job Description

    Title: Data Center Technician - Technical IT 2

    The main function of a Data Center Technician is to monitor software to process business scientific engineering and other data according to operating instructions.

    Job Responsibilities:

    • Monitor the system for equipment failure or errors in performance.
    • Respond to program error messages by finding and correcting problems or terminating the program.
    • Help program error messages by finding and correcting problems or terminating the program.

    Summary:

    • Prepares stages sets up and performs startups.
    • Shutdowns e.g. racks, hard drives, and switches, according to specific instructions, checklists, guides, standard protocols, and emails.
    • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling, are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
    • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the causes of issues, and replaces faulty components.
    • Decommission hardware for simple changes and refreshes, e.g. memory upgrades, and OS rebuilds following standard procedures with minimal guidance.
    • Follows procedures to communicate reports and escalate incidents to appropriate Datacenter Technician Leads.


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