Receptionist/administrative Assistant - Springfield, United States - Boston IVF
Description
Reception/Administrative Assistant
With more than 150,000 babies born since 1986, Boston IVF is one of the most experienced fertility centers in the world.
Our sole mission is to provide individuals and couples with the best chance for a successful pregnancy - and each day we cherish the bonds we form with our patients.
At Boston IVF, we have a deep commitment to diversity, equality, and inclusion.We are dedicated to building a diverse team, fostering an inclusive culture for every employee, and upholding an environment where everyone is treated with compassion and respect.
Summary:
The Administrative Assistant oversees and supports physicians, advanced practitioners, and administrative operations of fertility practice.
This position is located at our Baystate Medical Office location, in Springfield, MA and is full-time Monday -Friday, 9:00am to 5:00pm.
Essential Duties and Responsibilities:
- Responsible for the preparation of clinical schedules within our EMR system and administrative preparation.
- Direct communication with patientstriaging calls, confirmation of demographic information
- Ensures charts are prepared for clinical appointments with physicians and APP teams prior to appointments.
- Processing payments and maintaining logs/receipts
- Responsible for the processing/scanning and tracking of medical records, insurance cards and photo IDs.
- Interacts in a positive and sensitive manner with patients and their families.
- Manages clinical, research, education and nonclinical schedules for physicians and advanced practitioner team.
- Coordinates care for patients
- Educates patients on requirements of their insurance plans and tracks receipts of referral and prior authorizations.
- Obtains prior authorization for procedures scheduled at outside facilities.
- Communicates clearly and effectively with all departments.
- Responsible for maintaining the appearance of the waiting area and stocking the coffee/tea stations
- Mail, retrieve, sort, and distribute outside and interoffice mail, post outgoing mail.
- Able to adapt to meet the needs of the clinic.
- Additional duties assigned as needed by the organization.
Other Skills and Abilities:
- Demonstrates ability to adapt, innovate, and communicate clearly with interdisciplinary teams.
- Utilize problemsolving and decisionmaking skills.
- Highly organized
Requirements:
- High School Diploma
- Two (2) years of experience in a medical office setting
- Microsoft Suite experience
Pay:
$ $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
In person
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