Area Coordinator - Boston, United States - Berklee College of Music

Berklee College of Music
Berklee College of Music
Verified Company
Boston, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Description:

  • Essential Duties and Responsibilities_
  • Assist with the overall administration and daily operation of on campus residence halls
  • Provide direction to the Residential Education staff regarding occupancy reports, noshow verification, damage billing, opening and closing, assignments, health and safety inspections, and other operational functions
  • Work directly with hall staff to approve and process all room trades
  • Manage the housing assignment process for all summer programs
  • Provide assistance for fall and spring housing assignment processes
  • Assist in coordinating all special interest housing assignments (LLCs, BSI, etc )
  • Serve as an escalation contact for students and parents with housing concerns
  • Assist the Director of Residential and Housing Operations in documenting all major processes
  • Follow up on open work orders and the status of ongoing facilities concerns
  • Staff Supervision and Training of Resident Assistant Staff_
  • Provide orientation, training, supervision and regular evaluation of between 312 Resident Assistants.
  • Participate in the selection of Resident Assistants.
  • Conduct weekly meetings with Resident Assistants to develop and review goals/outcomes achieved, discuss issues, recognize contributions, provide and solicit feedback.
  • Assess skills and development of Resident Assistants while providing experiences, opportunities and training to support their development.
  • Attend all departmental and divisional training sessions and workshops, as required. This may include planning and facilitating training sessions for the hall and department as a whole.


  • Residential Education_

  • Promote the holistic development of students as a partner in the academic mission of the institution.
  • Assist in the continuing development of the Residential Curriculum, including creation of learning goals, learning outcomes, educational strategies, assessment measures and quarterly reports.
  • Train Resident Assistants on Residential Curriculum and assist in the development of educational strategies.
  • Support Resident Assistants in the design, execution and assessment of educational strategies.


  • Living Learning Communities_

  • Assist in the continuing development of the Living Learning Communities, including creation of educational plans, design and execution of educational strategies.
  • Manage the advertisement and recruitment of residents.
  • Facilitate collaboration between LLC Resident Assistants and Student Academic Mentors
  • Collaborate with LLC faculty members and campus partners to plan cocurricular activities.
  • Assist in conducting assessments of the LLCs, including survey administration and focus groups.


  • Hall Council Advising_

  • Serve as the advisor to the Hall Council in the assigned community.
  • Attend and assist with Hall Council executive and general meetings.
  • Manage Hall Council budget.
  • Approve, track and report all Hall Council funding requests.


  • Crisis Intervention_

  • Serve on the Primary-OnCall rotation, providing 24/7 coverage during each weeklong shift.
  • While on call, maintain a tenminute response time for the entire campus.
  • Follow protocol when responding to incidents.
  • Provide appropriate follow up to incidents.
  • Serve as the college representative during nonbusiness hours.
  • Respond to incidents that involve any Berklee student and/or guests.


  • Facility Management_

  • Conduct weekly building walkthroughs and report facility/safety concerns.
  • Manage room condition reports.
  • Submit work orders in a timely manner.
  • Work with Physical Plant/Facilities staff to resolve maintenance issues and incidents of vandalism and routine maintenance improvements.
  • Inspect rooms at the beginning, during and at the end of each semester and bill for damages when residents move out.
  • Provide insight and reports on future building needs.
  • Work collaboratively with the Housing and Residential Operations team


  • Student Conduct_

  • Hear cases for the entire student population as assigned by the Director of Community Standards.
  • Participate in regular meetings to discuss cases.
  • Adjudicate and sanction students in violation of any policies.
  • Maintain timely and accurate judicial records.
  • Departmental and Divisional Involvement_
  • Attend and participate in all professional staff training.
  • Collaborate with other departmental and university offices such as Public Safety, Counseling Center, Student Activities, Diversity & Inclusion as needed.
  • Represent Residential Education and Student Affairs at on campus and off campus events.
  • Represent the department at various functions such as BRASS Day, Opening Day, recruitment events, etc.
  • Participate with other department staff in the development and review of department policies, procedures, goals and objectives.
  • Work with other department staff on processes and projects such as resident room selection, movein and moveout and system wide programs.
  • Serve on Student Affairs division committees and represent department through collaborative programs and
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