Help Desk Technician II - Fort Worth, TX

The Help Desk Technician provides first-level technical support and assistance for end-users across the organization. · ...

The Help Desk Technician provides first-level technical support and assistance for end-users across the organization. · Provide outstanding customer service and clear communication to all end-users. · Triage incoming support tickets, determine appropriate resolution paths, and es ...

The Help Desk Technician provides first-level technical support and assistance for end-users across the organization.This role requires a foundational understanding of computer systems, software, and basic networking concepts. · ...

The Call Center Technician is pivotal in providing exemplary IT Help Desk support. · ...

Triage, own and resolve Tier 1 Service Desk Incidents via ServiceNow ticketing system. · ...

Técnicos ayudantes técnicos ayudan a resolver problemas técnicos complejos identificando sus causas raíces usando herramientas remotamente. · ...

We are seeking a customer-focused Tier 1 Help Desk Technician with additional responsibilities as a Service Desk Queue Coordinator to ensure smooth, efficient, and well-coordinated ticket flow within our MSP environment. · Experience supporting Windows 10/11, user onboarding/offb ...

As a Tier I Support Desk Technician, you will be the first point of contact for end-users who call the Support Desk. You will need to demonstrate great customer service skills and be able to listen empathetically to users' issues. · ...

Tier I Support Desk Technician. · Triage and response for support desk tickets. · ...

Educar a los usuarios respecto a los procedimientos para proteger la información de identificación personal (Personal Identifiable Information, PII). Capacitar o instruir a los usuarios en el uso adecuado del hardware o software. Elaborar materiales y procedimientos de capacitaci ...

We are looking for a Tier I Support Desk Technician to join our team. This role is responsible for providing exceptional customer service and technical support to our clients. The successful candidate will have excellent communication skills and be able to troubleshoot and resolv ...

We are seeking a customer-focused Help Desk Technician with additional responsibilities as a Service Desk Queue Coordinator to ensure smooth efficient and well-coordinated ticket flow within our MSP environment. · Ticket Intake Monitoring & Coordination (Service Desk Queue Coordi ...

The Call Center Technician plays a crucial role in delivering high-quality IT Help Desk support. This position is responsible for managing inbound support calls, documenting issues, generating service tickets, and performing basic troubleshooting for both corporate offices and st ...

We are seeking a Tier I Support Desk Technician to join our team. As primary triage tech, you will be the first voice end-users hear when they call the Support Desk. · ...

+The Call Center Technician plays a crucial role in delivering high-quality IT Help Desk support. · + · +Respond to incoming calls with consistent professionalism. · Document service inquiries and create tickets within the ticketing platform. · + · +A minimum of 1 year of custome ...

This position is responsible for managing inbound support calls, documenting issues, generating service tickets, · and performing basic troubleshooting for both corporate offices and store locations.Troubleshoot retail technologies including POS terminals, · back-office applicati ...

We are seeking a skilled Help Desk Associate (Customer Service Level 1 Technician) to join our client's team. · Provide technical support and assistance to our internal users. · Create and manage service tickets, ensuring timely issue resolution and consistent updates within the ...

This is a contract role for a Service Desk Technician providing support and troubleshooting assistance for desktop computers and related hardware or software. · Diagnosing technical issues · ...

The Service Desk Technician supports clients digital workforce by delivering technical support across North American operations.This role is responsible for resolving complex incidents and service requests, supporting critical business applications, and ensuring a high-quality IT ...

Enable Resource Group seeks a mission-minded Service Desk Technician to join their growing team. · ...