Tier 1 Help Desk Technician (1114078) - Fort Worth, TX

The Help Desk Technician provides first-level technical support and assistance for end-users across the organization. · ...

The Call Center Technician is pivotal in providing exemplary IT Help Desk support. · ...

Técnicos ayudantes técnicos ayudan a resolver problemas técnicos complejos identificando sus causas raíces usando herramientas remotamente. · ...

Triage, own and resolve Tier 1 Service Desk Incidents via ServiceNow ticketing system. · ...

· Who We Are: · Yesway is one of the fastest-growing convenience store operators in the United States.  Established in 2015, Yesway is a multi-branded platform headquartered in Fort Worth, Texas, which operates 403 stores located in Texas, New Mexico, South Dakota, Iowa, Kansas, ...

We are seeking a customer-focused Tier 1 Help Desk Technician with additional responsibilities as a Service Desk Queue Coordinator to ensure smooth, efficient, and well-coordinated ticket flow within our MSP environment. · Experience supporting Windows 10/11, user onboarding/offb ...

As a Tier I Support Desk Technician, you will be the first point of contact for end-users who call the Support Desk. You will need to demonstrate great customer service skills and be able to listen empathetically to users' issues. · ...

We are seeking a customer-focused Help Desk Technician with additional responsibilities as a Service Desk Queue Coordinator to ensure smooth efficient and well-coordinated ticket flow within our MSP environment. · Ticket Intake Monitoring & Coordination (Service Desk Queue Coordi ...

We are looking for a Tier I Support Desk Technician to join our team. This role is responsible for providing exceptional customer service and technical support to our clients. The successful candidate will have excellent communication skills and be able to troubleshoot and resolv ...

Tier I Support Desk Technician. · Triage and response for support desk tickets. · ...

The Call Center Technician plays a crucial role in delivering high-quality IT Help Desk support. This position is responsible for managing inbound support calls, documenting issues, generating service tickets, and performing basic troubleshooting for both corporate offices and st ...

We are seeking a Tier I Support Desk Technician to join our team. As primary triage tech, you will be the first voice end-users hear when they call the Support Desk. · ...

Educar a los usuarios respecto a los procedimientos para proteger la información de identificación personal (Personal Identifiable Information, PII). Capacitar o instruir a los usuarios en el uso adecuado del hardware o software. Elaborar materiales y procedimientos de capacitaci ...

This position is responsible for managing inbound support calls, documenting issues, generating service tickets, · and performing basic troubleshooting for both corporate offices and store locations.Troubleshoot retail technologies including POS terminals, · back-office applicati ...

This is a contract role for a Service Desk Technician providing support and troubleshooting assistance for desktop computers and related hardware or software. · Diagnosing technical issues · ...

We are seeking a skilled Help Desk Associate (Customer Service Level 1 Technician) to join our client's team. · Provide technical support and assistance to our internal users. · Create and manage service tickets, ensuring timely issue resolution and consistent updates within the ...

We are seeking a skilled Help Desk Associate (Customer Service Level 1 Technician) to join our client's team. · Efficiently create and manage service tickets · Utilize analytical skills to diagnose technical issues · ...

Under general supervision, · Service Desk Technicians assist computer users with hardware, · software and business application questions.Esential Duties and Responsibilities: · Provide front-line technical support for TRISTAR's custom-developed claims handling application... · ...

The Service Desk Technician supports clients digital workforce by delivering technical support across North American operations.This role is responsible for resolving complex incidents and service requests, supporting critical business applications, and ensuring a high-quality IT ...

The Service Desk Technician supports clients digital workforce by delivering technical support across North American operations.This role is responsible for resolving complex incidents and service requests, supporting critical business applications, and ensuring a high-quality IT ...