Administrative Supervisor Emergency Department - Leominster, United States - UMass Memorial Health Care

Mark Lane

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Mark Lane

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Description

Exemption Status:
Non-Exempt


Schedule Details:
Monday through Friday

Scheduled

Hours:
8am to 430pm


Shift:

  • Day Shift, 8 Hours (United States of America)

Hours:
40


Cost Center:
Emergency Room


This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities.

Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

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Major Responsibilities:

  • Directs and supervises ED staff including hiring, transfers, promotions, terminations, discipline, performance evaluations, orientation, training, and scheduling.
  • Manages activities to assure financial goals are met.
  • Collaborates in the development and maintenance of established departmental policies, procedures, and objectives. Provides guidance to department personnel on Hospital and departmental policies and procedures and ensures adherence to policies and procedure for all ED support staff.
  • Prepares schedule & payroll for department. Responsible for ensuring time worked is accurately reflected on paychecks for all ED staff.
  • Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with systemwide initiatives.
  • Supports the patient care process in the unit by performing a variety of duties in accordance with departmental policies and procedures which may include physician orders, patient scheduling, transfers, discharges or other duties relating to patient care/flow.
  • Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards. Complies with established policies and procedures and all regulatory and health and safety requirements.
  • Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
  • Ensures staff engagement in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
  • Coordinates the assignment of tasks and helps resolve technical and operational problems.
  • Evaluates the impact of solutions to ensure goals are achieved. Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements.
  • Oversees procurement of necessary equipment and supplies for department.
  • Responsible for student on boarding and scheduling of all student nurse a paramedic rotations.
  • Performs similar or related duties as required or directed.
  • Meets established productivity standards.
  • Facilitates and promotes the sharing of knowledge and content throughout departments.
  • Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
  • The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
  • Adheres to change control processes.
  • Participates in cross training to optimize department resources.
  • Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
  • Demonstrates a friendly, responsive, serviceminded attitude to all internal and external customers.
  • Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
  • Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code.
  • Complies with established environment of care/safety policies and procedures and all health and safety requirements.
  • Maintains and fosters an organized, clean and safe work environment.
  • Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group's achievement of goals and to help foster a positive work environment.
  • Attends staff meetings and inservice programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
  • Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
  • Complies with established departmental policies, procedures

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