General Manager - Calhoun, United States - Bojangles

Bojangles Calhoun, United States

1 week ago

Description

GENERAL MANAGER JOB SUMMARY:

Our General Managers are our restaurant leaders and they are directly responsible for the day-to-day operations and success of their restaurant. They have full responsibility for the business including people, operations, and financial metrics. The General Manager leads their team in providing an exceptional guest experience, operating a clean restaurant, delivering operational excellence, growing sales, and driving profitability through training and by providing an unbeatable work culture. The General Manager reports to the District Manager and supports them as required.

The position includes, but is not limited to, the following essential job responsibilities:

GENERAL MANAGER JOB RESPONSIBILITIES:

Talent Management

Recruits, interviews, hires, trains, coaches, and develops successful Assistant Managers, Shift Managers, and Team Members.
Responsible for developing an Assistant Manager that can oversee the restaurant and perform required duties in the General Manager's absence.
Executes brand training program and implements additional training plans as necessary.
Maintains the highest personal and professional appearance and ensures their team does the same.
Delivers an unbeatable work culture that drives engagement, increases retention, and decreases turnover.
Provides praise and recognition to reinforce positive behaviors.
Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements.

Food Safety, Quality, and Quantity

Ensures team is adhering to proper hygiene, handwashing, glove usage, and general food safety standards.
Establishes build to's and maintains production management systems to ensure the restaurant doesn't run out of food to serve.
Leads team to ensure all food is prepared and served to brand recipes and quality standards.

Guest Satisfaction

Trains team to create an extraordinary guest experience and achieve service goals.
Achieves speed of service goals while not compromising quality or service.
Investigates guest feedback, resolves guest concerns, and monitors service trends.
Conducts retraining or coaching based on observations and guest feedback to improve service.

Operational Excellence

Maintains a clean and safe restaurant environment and ensures brand standards are met or exceeded.
Conducts daily or shift pathing and full restaurant evaluations as required to self-assess operations. Provides feedback and coaching to their team.
Identifies operational gaps and addresses them in a timely and effective manner.
Achieves 95+ Health Department ratings and passing brand evaluations by ensuring a properly trained and engaged management team.

Financial Leadership

Reviews financial reports to identify opportunities and works closely with team to drive improvements.
Implements plans to increase traffic counts and average check to grow sales.
Maintains accuracy and integrity of all cash, sales, inventory, and other restaurant data.
Ensures restaurant meets or exceeds profitability targets.

Communication

Stays abreast of brand and company initiatives and requirements and works with team to maintain them.
Cascades information to team through shift huddles, restaurant meetings, and 1:1's. Maintains communication board.
Reports any injuries or incidents immediately to District Manager and other third parties as required.
Communicates with District Manager and participates in company calls and meetings as required.

General Duties and Administration

Responsible for completing or delegating and ensuring the accuracy and completeness of all daily, weekly, and period paperwork including cash and inventory counts, banking, truck orders and deliveries, schedules, and any other duties as required.
Ensures general safety protocols are followed and facility issues are reported promptly.
Implements new marketing campaigns and conducts new product training.
Completes all required duties in a timely and accurate manner.
Maintains all legal and regulatory requirements.

GENERAL MANAGER CORE COMPETENCIES:

Acts with integrity
Sound decision maker
Conflict management skills
Takes initiative; is resourceful, creative, and a problem solver
Highly organized; able to juggle multiple initiatives, plan and prioritize work
Excellent interpersonal and communication skills with the ability to collaborate and build meaningful internal and external relationships to help drive results
Ability to think and work independently and works well as part of a team
Works with a sense of urgency
Passionate about helping people grow personally and professionally

GENERAL MANAGER BENEFITS:

Career Development Opportunities
Competitive Pay
Health, Dental, and Vision Insurance
Life Insurance
Short/Long Term Disability
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Matching 401k Plan
Free Meals
Paid Time Off and Holiday's
Wait periods may apply

GENERAL MANAGER JOB REQUIREMENTS:

At least 18 years of age
Open availability during all hours the restaurant is open and during the pre-opening, post-closing hours
Dependable and able to work a minimum of 50 hours per week
3+ years of Quick Service Restaurant management experience
Proficient in Microsoft Office Suite
Experience managing units with drive thru's preferred
ServSafe Manager certification preferred
High School Diploma preferred
Valid state Driver's License, active automobile insurance with the minimum liability coverage as required by driver's state and local area, and working personal vehicle that can be used to perform management tasks reliably

Physical/Mental ability to:

Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
Frequently bend, kneel, squat, stand, walk, and twist at waist.
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
Occasionally climb and descend ladders.
Remain active, standing for long periods without a break.
Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.

Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

General Manager

2 days ago

Denny's Battle Creek, United States

JOB DESCRIPTION This job posting is for employment at an independently owned and operated franchisee of Denny's. · A Restaurant General Manager reports directly to the Area Manager. The primary responsibilities of the General Manager include, directly supervising the restaurant ...
General Manager

1 week ago

Wendy's Calhoun, United States

Why Wendy's · General Manager Responsibilities · •Hiring and training new recruits · •Ensuring all staff are following local and federal health regulations · •Maintain ServSafe Certifications of all managers · •Holding your team accountable for company policies · •Delegate and ...
General Manager

1 day ago

The Ladders Battle Creek, United States

Position Summary · General Manager will serve as the point of contact and provide direction to personnel; Operations Manager, management team, and office staff for the mid-Michigan (Saginaw) area. Accomplishes business development activities by researching and developing sales o ...
General Manager

20 hours ago

Culligan 85MI Battle Creek, United States

Job Description · Job Description · We Offer · Medical insurance · Dental Insurance · Vision insurance · 401K retirement with company match · Vacation, paid time off · Company-provided workwear, cell phone, tablet · Company-paid sales training · Additional Culligan Corporate Sub ...
General Manager

2 weeks ago

Istituto Marangoni Battle Creek, United States

Be Creativewith Creative Dining Services · Are you a dynamic leader with a passion for hospitality and excellence? Creative Dining Services is seeking an experienced · General Manager · to lead our dining services operations at our · WK Kellogg Foundation · location in · Ba ...
General Manager

2 weeks ago

Istituto Marangoni Battle Creek, United States

Be Creative Dining Services · Are you a dynamic leader with a passion for hospitality and excellence? Creative Dining Services is seeking an experienced · General Manager · to lead our dining services operations at our · WK Kellogg Foundation · location in · Battle Creek, M ...
General Manager

2 weeks ago

Creative Dining Services Battle Creek, United States

Be Creative Dining Services · Are you a dynamic leader with a passion for hospitality and excellence? Creative Dining Services is seeking an experienced General Manager to lead our dining services operations at our WK Kellogg Foundation location in Battle Creek, MI. In this rol ...
General Manager 4

1 day ago

Sodexo, Inc. BATTLE CREEK, United States

Sodexo has an excellent opportunity for a polished and professional General Manager with a Corporate Services account located in Battle Creek, MI. This individual would oversee a multi-concept retail cafe and catering for our client's corporate offic General Manager, Manager, Foo ...
Assistant General Manager

2 weeks ago

Travel Centers Of America Battle Creek, United States

Location: · Assistant General Manager - Truck Service in Battle Creek, MI at TravelCenters of America **Location:** · **Experience:** · Not Specified **Job Description** · The Truck Service Assistant General Manager (AGM) provides the vital support to the Truck Service Genera ...
Restaurant General Manager

2 days ago

Gecko Hospitality Battle Creek, United States

Job Description · Job DescriptionExciting Opportunity to Join an Incredible Team with A Ton of Growth · $55,000 - $65,000 + bonus · Paid vacation · Comprehensive benefits package · We are a growing Arby's franchise with upward mobility and are looking for a Restaurant General Ma ...
General Manager 4

1 week ago

Sodexo S A Battle Creek, United States

Job Description · Returning UsersLog Back InUnit Description · Sodexo has an excellent opportunity for a polished and professional General Manager with a Corporate Services account located in Battle Creek, MI. · This individual would oversee a multi-concept retail cafe and cateri ...
General Manager 4

1 week ago

Sodexo BATTLE CREEK, United States

**Unit Description** · **Sodexo** has an excellent opportunity for a polished and professional **General Manager** with a Corporate Services account located in **Battle Creek, MI** **.** · This individual would oversee a multi-concept retail cafe and catering for our client's cor ...
Restaurant General Manager

1 week ago

Pizza Hut Battle Creek, United States

: · To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. · If you're an experienced restaurant or retail manager, think about a career with Pizza ...
General Manager 4

2 weeks ago

Sodexo Group Battle Creek, United States

Unit Description · Sodexo · has an excellent opportunity for a polished and professional · General Manager · with a Corporate Services account located in · Battle Creek, MI · . · This individual would oversee a multi-concept retail cafe and catering for our client's corpora ...
General Manager(04194)

1 week ago

Domino's Franchise Calhoun, United States

Job Description · Job DescriptionJob Description · Overview: · You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they ...
General Manager- Battle Creek

1 day ago

Chili's Grill & Bar Battle Creek, United States

Chili's Managers are wired for hospitality We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards Grill, Manager, General Manage ...
General Manager

3 weeks ago

Creative Dining Services Battle Creek, United States

**Be Creative with Creative Dining Services** · Are you a dynamic leader with a passion for hospitality and excellence? Creative Dining Services is seeking an experienced **General Manager** to lead our dining services operations at our **WK Kellogg Foundation** location in **Bat ...
General Manager(07328)

2 weeks ago

Domino's Franchise Kellogg, United States

Job Description · Job DescriptionJob Description · Must be able to perform all aspects of running a Domino's store and staff. · Additional Information · All your information will be kept confidential according to EEO guidelines. · ...
General Manager in Training

1 week ago

Love's Travel Stops & Country Stores Battle Creek, United States

Welcome to Love's · Where People are the Heart of Our Success · Operations Manager · Working at Love′s as an Operations Manager is a very different job. We work hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators and allow you to man ...
Hotel General Manager

2 weeks ago

Baymont Inn and Suites Battle Creek, United States

_**Experience required**_ · - **Mid America Lodging Group seeking a GM/Hotel Manager for our Baymont Inn & Suites in Battle Creek MI**_ · - _This role requires a 6 day work week, 9 hours daily, one weekend off per month with healthcare, vacation, and commission on revenue increas ...