Security Route Technician - Burr Ridge, United States - Accel Entertainment Gaming

Accel Entertainment Gaming

Verified Company

Burr Ridge, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_ONLY RETIRED LAW ENFORCEMENT OFFICERS WILL BE CONSIDERED FOR THIS POSITION_

ABOUT ACCEL ENTERTAINMENT
Accel Entertainment is the largest Gaming Terminal Operator in the country.

We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country.

Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.

SUMMARY
This is a hybrid position with dual responsibilities as a Route Security Officer and Route Technician.

The primary duties of this position include, but are not limited to, providing safety and security to employees and property, both internally and externally; surveying and assessing potential risks and threats; setting redemption loads for video gaming and redemption terminals, replenishing cassettes; maintaining and servicing video gaming and amusement equipment owned/operated by Accel Entertainment and located in contracted establishments; enforcing established rules and procedures intended to protect employees and customers; assisting law enforcement in the investigative process; recommending improvements for security operations to the Director of Security, as well as assisting in other areas as needed.

DUTIES AND RESPONSIBILITIES

Provide overwatch and physical security to collection teams
Drive a follow vehicle and provide overwatch security to collections teams while in transit; maintain competent vehicle operations and obey all traffic laws
Maintain situational and tactical awareness throughout the shift
Preform a rapid site survey of the location the collection team is entering and make a rapid and accurate decision regarding safety concerns
Continually monitor the tactical situation and make accurate and effective evaluations regarding team safety
With the use of company provided vehicle, deliver and collect cassettes to and from customer locations, per assigned route schedule
Drive company vehicles, including various sized cargo vans, sedans, and SUVs throughout the entirety of scheduled shift
Complete necessary paperwork to properly document access to VGTs and RTs as well as the movement of Accel property to and from customer locations
Adhere to established SOP regarding redemption terminal loading and video gaming terminal collections process
Remain alert and always prepared, follow established safety and security protocols, and watch for the accidental mishandling of packages that might result in loss
Maintain continuous communication with security personnel while on route
Return all valuables handled throughout the daily scheduled route
Maintain all certifications, licenses, and training requirements
Respond to workplace violence incidents using appropriate levels of force
Provide first aid to victims at the appropriate level corresponding to their training
Display a welcoming and positive attitude to all persons
Respond to weather, natural disaster, structural emergencies, fires, etc.
Assist in the event of an evacuation by directing employees to evacuation points
Take photos of suspicious persons, vehicles, or situations and distribute via Slack or to a security supervisor
Other duties as assigned

QUALIFICATIONS

Active duty or retired certified Illinois law enforcement officer
Minimum of 4 years law enforcement experience
4 or more years of private security experience required
Ability to prepare reports and business correspondence
Excellent written and verbal communication skills
Ability to understand and follow written and verbal instructions
Ability to work independently and as a member of various teams and committees
Versatility and willingness to work within constantly changing priorities with enthusiasm
Strong tactical, weapon handling, organizational, problemsolving, and analytical skills; able to manage priorities and potentially dangerous incidents
Valid driver's license; clean driving record
Must be 21 years of age or older
Ability to obtain and/or maintain a Terminal Handler's License from the Illinois Gaming Board

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently required to stand, sit, walk, talk, and hear
Continually required to utilize hand and finger dexterity, including use of a keyboard
Frequently required to drive long distances for operational activities
May engage in rapid physical movements in response to emergency situations
Occasionally required to lift/push weights up to 50 pounds
Remain certified in CPR/AED and first aid and provide an initial response to medical emergencies
Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
Exposure to outside weather conditions
Protective equipme