Applecare Technical Advisor - Elk Grove, United States - Talent Groups

Talent Groups

Verified Company

Elk Grove, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

5+ Years of Experience in Help Desk Support.
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Key Skills Required:
Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple Certified .

Install, configure, and maintain Mac OS/Windows 11 operating systems on desktops and laptops.
Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially over the phone.
Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.
Highly selfmotivated with the ability to effectively prioritize and execute tasks with strong attention to detail.

Pay:
Up to $55,000.00 per year

Experience level: