Customer Service Assistant - Santa Ana - Robinson Pharma

    Robinson Pharma
    Robinson Pharma Santa Ana

    6 days ago

    $40,000 - $70,000 (USD) per year *
    Description

    Customer Service Assistant

    The Customer Service Assistant plays a crucial role in ensuring exceptional customer experiences. Key responsibilities include managing orders, maintaining profitability, and providing top-notch support via phone, fax, and internet.

    • Deliver outstanding customer service daily on orders, quotes, product pricing, issues, availability inquiries and potential business opportunities.
    • Analyze data to identify trends and develop strategies for continuous improvement.
    • Set objectives and track progress to meet goals efficiently.
    • Collaborate with Department Heads, Associates Customers Vendors drive sales ensure high levels of customer satisfaction forecast future business needs communicate clearly effectively orally written correspondence excel PowerPoint Word Outlook software skills proficiency required Bilingual Vietnamese English language abilities advantageous Fast paced work environment adapt multiple critical tasks issues time management multitasking excellent organizational communication interpersonal team collaboration patient empathetic understanding empathy integrity discretion confidentiality problem solving analytical troubleshooting action oriented proactive mentality open mind Flexibility adaptability positive attitude passion about work equity equal employment opportunity hiring practices unaffected race color religion sex sexual orientation gender identity national origin age disability protected status recruitment terms conditions employment Robinson Pharma Inc dedicated supporting all staff candidates enjoy working contribute committed equality diversity inclusion upholds highest standards ethics conduct complaint adhere values community further inquiries contact HR department selected applicants next stages recruitment process.
    * This salary range is an estimation made by beBee
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