Remote Medical Accounts Receivable Specialist - Wilmington, United States - Healthcare Practice Management Inc HCPM
4 weeks ago
Description
PRIMARY FUNCTION:
Health Care Practice Management was established in 1992 with the aim of building strong relationships with our clients to offer top-notch medical billing services for their practices.
The Medical Billing role involves daily tasks such as ensuring the accurate and timely submission of insurance claims, resolving missing information, investigating denials, pursuing claims, making collections calls, and upholding compliance with department standards, HIPAA regulations, and governing agency policies.
If you are looking to join a small, family-oriented team with the opportunity to make a significant impact, keep reading.PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Check insurance documents to address issues
- Generate and analyze various reports concerning unresolved accounts receivable matters, then take necessary steps to clear any outstanding balances
- Apply cash to accounts as per client's request or documentation instructions and make cash receipt adjustments
- Record, store, and manage accounting information in written or electronic form
- Provide exceptional customer service to the Field Office, Clients, and Carriers
- Reconcile accounts and follow up on any overdue accounts to achieve a 99% collection rate
PERFORMANCE SKILLS
- Ability to communicate effectively in stressful situations
- Skillful negotiation capabilities
- Outstanding communication skills
- Strong organizational skills, with a focus on accuracy and attention to detail
- Proficient in Excel
- Handle highly sensitive and confidential information, with a solid understanding of HIPAA privacy guidelines especially in a remote work setting
- Thorough understanding of computer systems and office machinery relevant to job duties
- Propose effective solutions and innovative approaches
- Willingly take on additional responsibilities
- Actively participate in departmental and other meetings as required
- Knowledgeable about company policies
- Capable of working independently and productively in a remote work environment
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