IT System Engineer - Kentfield, United States - Spectrum Dynamics
Description
Job-ID: 401912
Your tasks and responsibilities:
- You will provide international remote IT support for our clinical software for multiple departments at Siemens Healthineers, ensuring fast and high-quality support for our customers
- You will work efficiently in a local and virtual support team responsible for the Europe, Middle East, and Africa (EMEA) regions, primarily during regular office hours but also on call
- You will coordinate and organize support activities with internal and external partners to ensure smooth clinical operations for our customers
- You will configure, maintain, and implement IT interfaces to other systems for our customers
Your qualifications and experience:
- You have a degree in computer science or electrical engineering with a strong focus on IT
- You have gained practical experience in IT support through a first job, student job, or internships
- Don't have a degree? We also welcome applicants with vocational training and additional qualifications, as well as extensive professional experience in this field
- You are familiar with virtualized IT systems (VMWare, Microsoft), SQL databases, networking, scripting, and server hardware, and ideally have basic experience with Linux and Oracle
- You have basic experience with ITIL processes, specifically incident and change
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