Front Desk - Madison, United States - YWCA of Madison

YWCA of Madison

Verified Company

Madison, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Front Desk Associate Evenings & Weekends
YWCA Madison is looking for dependable and motivated individuals to work our Front Desk. This is a regular hire for continuous employment.

The Front Desk Associate is responsible for maintaining a presence at the front desk providing security to the building by monitoring the traffic flow through the lobby and visitor access during Evening and Weekend shifts.

Serves as a point of contact for building residents, directs clients to appropriate personnel, distributes information, responds to resident queries and complaints in a trauma informed manner, investigates disturbances, responds to emergency situations and completes the appropriate paperwork.

Experience working with low-income populations; especially with individuals with mental illness &/or AODA issues, knowledge of Trauma Informed Care practices and the ability to make appropriate judgment calls during crisis situations preferred though not required.

AA/EOE