Business Process Analysis, Consultant - Chicago, United States - Northern Trust

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    locations

    Chicago, IL

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    R124149


    About Northern Trust:


    Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

    Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

    With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.


    Role Description:
    An exciting opportunity awaits a seasoned and adept candidate to become part of the dynamic Private Equity BPA team.

    In this role, you'll be at the forefront of orchestrating business support, overseeing system upgrades, and spearheading development for the Investran application.

    Your responsibilities extend to efficiently handling small changes and major capital projects for the Private Equity business, while also leading the implementation of cutting-edge technology.

    Your pivotal role includes both the development and support of Investran, along with its associated applications within the Private Equity business unit.

    Elevate your career and contribute to the forefront of innovation in our prestigious Private Equity BPA team.

    Working Model:
    Hybrid

    We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.


    The key responsibilities of the role include:

    Provide 1st level Production Support for Investran and its ancillary applications, by providing timely resolution for functional and technical queries raised by Private Equity business.

    Interact and liaise with internal technology teams and external vendors (FIS) to resolve functional & technical queries effectively.

    Analyze operational procedures and processes, collaborating with the Private Equity operations team to identify areas for automation, aiming to reduce risk and improve efficiency.

    Collaborates, elicit, analyze, outline and develop requirements for dockets and small changes, coordinating with business and technology teams.
    Utilize project management tools and techniques when working on docket or project initiatives.

    Formulate application testing strategies and test plans, execute test cases, and review results for SunGard Investran and all its ancillary applications.

    Report and troubleshoot defects.
    Develop as a functional Subject Matter Expert for Private Equity operations and the Investran platform. Document and build a knowledge base while cross-training team members.
    Provide support for new business onboarding and contribute to the growth within the existing client base.
    Collaborate closely with regional functional managers in various processes and projects to ensure effective communication and smooth implementation.
    Act as a Change Advocate, establishing trust within the corresponding business team and generate enthusiasm. Collaborate closely with business partners and clients to provide consultative-level support.
    Utilize Tableau, Alteryx, and other tools to streamline work processes and provided insightful analytics.

    The successful candidate will benefit from having:
    A good understanding of the FIS Investran platform along with Private Equity Business knowledge is highly desirable. Ideal candidates should possess L1/L2 support experience on Investran.
    Proven experience as a Business Analyst, or a strong operational background in private equity, is highly desirable.
    A self-starter with advanced analytical and problem-solving skills.
    Strong IT and systems skills required and an ability to liaise and translate between technical and non-technical departments.
    Excellent interpersonal and communication skills.
    Strong organizational and time management skills.
    Comfortable working collaboratively with business partners and clients.
    Familiarity with Tableau, Power BI, Alteryx or other Private Equity tools.
    Ability to work under pressure and to prioritize tasks.
    #LI-GG1
    #LI-Hybrid

    Experience:
    A College or University degree and relevant proven work experience is required. IIBA Certification is advantageous.

    Working with Us:
    As a Northern Trust partner, greater achievements await.

    You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

    Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

    We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.

    #MadeForGreater
    Reasonable accommodation
    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

    We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
    Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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    A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals.

    Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies.

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center

    or call North America), Asia Pacific), India), Europe, Middle East and Africa) and let us know the nature of your request and your contact information.
    Equal Employment Opportunity Statements

    APAC/INDIA EEO STATEMENT
    It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants.

    Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age.

    All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice.

    This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

    Northern Trust is an Equal Opportunity Employer.

    Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.


    EMEA EEO STATEMENT
    It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants.

    Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age.

    All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice.

    This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.


    USA EEO STATEMENT

    It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

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