- Service operations leader with accountability of all results (profitability, customer perspective, rework, quality, turnover, employee attitudes, etc.) within span of control
- Maintain and coordinate the entire service function, managing the service and repair of equipment implementing and executing the functions of price, quality and turn-around
- Maintain a customer driven work area focused on price, quality, and turnaround
- Schedule work and coordinate daily shop functions emphasizing what the expected time and cost goal is to complete the job. Measurement and evaluation of jobs completed on time and at a profit established.
- Communicate with customers, management, suppliers and technicians to assure smooth operation of the shop.
- Direct Leadmen and technicians in their function and make plans for their future training and development, with strong emphasis on coaching.
- Assist in trouble shooting and repair of equipment as needed to promote and support timely repair of equipment and the coaching of technician.
- Manage work in process, estimates/quotes, and work order functions.
- Assure strong relationships with customers by timely follow-up with quotes, phone calls, questions etc.
- Control shop expenses in relationship to the volume of work and understand the inter-relationship of rework, variance, safety, tool expense etc. to the overall profit.
- Meet profit/employee objectives.
- The overall responsibility of establishing an exemplary group of employees who are driven to exceed expectations consistently. Communicate and practice the corporate culture. Involved with the hiring and firing, oversee the evaluation, training, and development of all personnel within span of control.
- Meet all safety goals of the department and promote a safe work environment through good housekeeping, elimination of safety hazards, responsiveness to employee suggestions etc.
- Performs other related duties as assigned by management.
- Knowledge, skills, and abilities typically acquired through a college education
- Familiarity of heavy and light duty equipment
- Good computer skills with experience using Microsoft Office applications
- Excellent people and management skills
- Knowledge of Caterpillar machinery 3 years of Rental Services or similar management experience required with a proven track record of accomplishments and achievements within the industry.
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Service Department Manager
5 hours ago
Shaheen Automotive Group Lansing, United StatesJoin the #1 automotive dealership in Mid-Michigan Shaheen Chevrolet, Inc. is a family-oriented establishment with a bustling shop dedicated to providing exceptional service to our customers. Our commitment to excellence has positioned us as a trusted name in the automotive indust ...
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Service Project Manager
1 week ago
Mc Quay International Lansing, United StatesCompany Overview · ThermalNetics, LLC is a growth company that was founded in 1972. Our corporate focus is "creating more comfortable and healthy indoor environments by providing innovative HVAC solutions". In striving to provide the most economical owning experience for the end ...
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Service Department Manager
3 days ago
Shaheen Chevrolet Lansing, United StatesJoin the #1 automotive dealership in Mid-Michigan Shaheen Chevrolet, Inc. is a family-oriented establishment with a bustling shop dedicated to providing exceptional service to our customers. Our commitment to excellence has positioned us as a trusted name in the automotive indust ...
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Vista Assistant Dining Service Manager
1 week ago
Michigan State University East Lansing, United StatesWorking/Functional Title · Vista Assistant Dining Service Manager · Position Summary · Directs the food service staff in preparation and service of food in a residence hall serving unit; monitors daily food production and presentation to ensure that meals are served in conforma ...
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South Dining Services Assistant Manager
2 weeks ago
Michigan State University East Lansing, United StatesWorking/Functional Title · South Dining Services Assistant Manager · Position Summary · Directs the food service staff in preparation and the service of food in a residence hall serving unit; monitors daily food production and presentation to ensure that meals are served in con ...
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Manager, IT Service Desk Technologies
3 weeks ago
Marriott Lansing, United StatesJob Number · Job Category Information Technology · Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States · Schedule Full-Time · Located Remotely? Y · Relocation? N · Position Type Management · JOB SUMMARY · The Manager of IT Service Desk Te ...
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Refugee Services Case Manager
3 weeks ago
St. Vincent Catholic Charities Lansing, United StatesAbout the Organization · Catholic Charities of Ingham, Eaton, & Clinton Counties (CCIECC) is a non-profit, human services agency dedicated to serving the most vulnerable. Every year, thousands of lives are transformed through the agency's programs which include foster care, adopt ...
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Service Manager
2 weeks ago
Gecko Hospitality Lansing, United StatesJob Description · Job Description · Exciting Opportunity to Join an Incredible Team with A Ton of Growth · $50,000 + bonus of up to $15K - $30K · Paid vacation · Comprehensive benefits package · Are you a hospitality guru with a passion for people and providing exceptional se ...
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Service Manager
3 weeks ago
MacAllister Lansing, United StatesPosition Objective · This position will direct and supervise the shop and/or field functions of the relative location. This includes but not limited to coordinating and managing workflow of shop/ field; and yard to maintain communications between all parties, ensure shop is appr ...
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Conference Services Manager
2 weeks ago
Auberge Resorts Meadows Of Dan, United StatesCompany Description · A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of ...
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Conference Services Manager
4 days ago
Auberge Resorts Meadows of Dan, United StatesA majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure tha ...
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Service Manager III
3 days ago
Michigan State University East Lansing, United StatesPosition Summary · Salary- low $58, avg $66, high $73, annually depending on experience. MSU Benefits - Free comprehensive health care for you and your family as well as a 10% contribution toward your retirement; Generous sick, vacation, personal and holiday time; After Probatio ...
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Conference Services Manager
2 weeks ago
Primland Resort Meadows of Dan, United StatesJob Description · Job DescriptionCompany Description · A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cui ...
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Manager Business Development Senior Services
3 weeks ago
Corewell Health Lansing, United StatesJob Summary · Under direction of the Director of Residential Services, the manager is responsible for developing and implementing sales and marketing strategies and associated tactics to meet annually defined objectives and sales goals for Corewell Health Continuing Care Indepen ...
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Philanthropic Services Manager
2 weeks ago
Questco Lansing, United StatesAre you a strategic thinker who deeply values diversity , equity and inclusion ? Does community engagement and partnership spark joy for you? Can you handle a variety of activities while maintaining high quality work with great follow through ? Are you a confident · communicator ...
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Retirement Services Manager
6 days ago
State of Michigan Lansing, United StatesSalary: $89, $128,334.00 Annually · Location : Lansing, MI · Job Type: Permanent Full Time · Remote Employment: Flexible/Hybrid · Job Number: MFM · Department: Technology, Management and Budget · Opening Date: 05/23/2024 · Closing Date: 6/9/2024 11:59 PM Eastern · Bargain ...
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director of it managed services
2 weeks ago
Systems X Lansing, United StatesJob Opening - Director of IT Managed Services - Michigan · Director of IT Managed Services · Location: Michigan, USA · Passion for Technology · + · Creative Spark · + · A Love for Fun · = · The Perfect Systems X Team Member · ABOUT THE ROLE: · As the · Director of IT Ma ...
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Retirement Services Manager
2 weeks ago
State of Michigan Lansing, United StatesAbout DTMB:The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procur Retirement, Manager, Accounti ...
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Manager, Rehabilitation Services
3 weeks ago
Gesher Lansing, United StatesIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Manager, Rehabilitation Services · Management · Southfield, MI, US · 2 days ago · Requisition ID: 1770 · JOB TITLE: · ...
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Route Service Manager
6 days ago
Interstate Battery System of America, Inc. Lansing, United StatesOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. · be your best self · At Interstate Batteries, you have the chance to be excellent at work and excellent ...
Service Manager - Lansing, United States - MacAllister
Description
Position Objective
Position duties include but are not limited to: supervising and coordinating the shop and/or field function for the department or branch.
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