- Obtain/maintain certifications for test administration.
- Administers and proctor exams of various types, strictly adhering to guidelines set by faculty and/or other testing organizations.
- Responsible for the preparation and registration of various exam services.
- Monitors, retrieves, and responds to all incoming voice and email messages.
- With a high degree of accuracy, assists with data entry of test scores and test center information.
- Acts as a source of information to students, faculty, staff, and the public regarding assessment tests and placement policies, requirements, and procedures.
- Maintain standards and policies for the confidentiality of test scores and materials.
- Maintain records and files.
- Daily scans, fax, emails, files, and mails of various records.
- Responsible for maintaining a neat and tidy testing area; responsible for daily/frequent cleaning/disinfecting test room tables, computer stations, and computers.
- Responsible for monitoring/reporting/storing of supply stock and various literature/study materials stock with bi-weekly reporting to the manager and/or assessment technicians.
- Assist in opening and/or closing procedures.
- May assist in training of student work-study personnel.
- Completes all mandatory training and two professional development opportunities per year.
- Performs other duties as assigned.
- At least two years of responsible work experience in a customer-focused environment in various platforms such as in person, online, and through email.
- Work experience with computer systems and applications on a computer.
- Ability to handle multipletasks and prioritize effectively with high degree of accuracy andattention to detail.
- Ability to communicatediplomatically, clearly, and effectively, both verbally and in writing toexchange information, give/receive instructions and respond to inquiriesappropriately.
- Ability to be able torespond to the dynamic testing environment with consistent application ofexam specific guidelines keeping test security.
- Strong interpersonalskills and sensitivity to a multicultural environment in an effort to workand communicate effectively with all students, faculty, staff andcommunity partners.
- High degree of initiativeto work independently and also collaborate in a team environment.
- Demonstrated knowledge ofoffice technologies including but not limited to: office computers, faxmachines, scanners, internet, Microsoft Office (Word, Excel, Access,PowerPoint, Outlook).
- Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
- Ability to read and interpret complex written records such as regulations and instructional materials.
- Basic math and time conversion skills.
- Exceptional problem solving and critical thinking skills required.
- Demonstrated coordination, planning, and organizational skills.
- Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads, and public/student contact.
- Strong working knowledge of the Family Educational Rights and Privacy Act (FERPA)
- Passion for assisting customers and representing the OSU-OKC andOSU brand with positivity and professionalism.
- Demonstrated history of ethical and professional behavior.
- Previous testing experience in a higher-educational setting.
- Knowledge of ACT, ACCUPLACER, CLEP, HESI, TEAS, Pearson VUE testing programs helpful.
- Bachelor Degree.
- Must be able to workflexible hours to include some nights and weekends.
- Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.
- Must be comfortable in aquiet testing environment monitoring customers.
- Duties require extendedperiods of sitting, standing, walking, bending, stooping, talking, and listening.
- Duties require extensiveuse of computers, telephones, and other office equipment.
- Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).
- Specific vision abilitiesrequired by this job include close vision, distance vision, color vision,peripheral vision, depth perception and ability to adjust focus.
- Specific hearing abilitiesrequired by this job include the ability to hear a whisper, soft noises,etc.
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Testing Specialists - Edmond, United States - Oklahoma State University
Description
Position DetailsReq ID:
req16386
Position Title:
Testing Specialists (2 positions available)
Position Type:
Staff Full-Time
OSU Campus:
Testing & Assessment
Department:
Testing & Assessment
Location Address:
900 N Portland Ave
Oklahoma City, Oklahoma, 73107
United States
Hiring Supervisor and Contact Info:
Michelle Dosher
Hiring Range:
(Contingent upon available funding):
, Hourly
Work Schedule:
Varies, may include some evenings and weekends
Job Summary:
Job Summary:The Testing Specialist performsdiverse and accountable duties that contribute to the efficient operation ofthe Testing and Assessment Center. This position assists in administering,monitoring, and record keeping for a variety of tests/assessments and providesexcellent customer service.
Essential Job Functions:
Special Instructions to Applicants
A cover letter must be submitted for full consideration.Official transcripts will be required upon hire. If requiredThere are 2 Positions available, 1-35 hours/wk ; 1-30hr/wk.
Education & Experience
Position Qualifications:
Minimum Qualifications:
Education:High School diploma/GED.
Work Experience:
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates.Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Testing Specialists professionals in Edmond
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Mudassir Azam
Highly motivated and results driven professional