- Intake and assessment:
- Perform program intake, including the completion of all necessary Housing Forward and HMIS forms to ensure proper registration on all new clients.
- Determine eligibility for services based on homeless status.
- Provide clients with an orientation to the Interim Housing Program services and rules.
- Provide case management services including, advocacy, crisis intervention and counseling to program participants.
- In conjunction with client, establish housing service plan: review case progress and complete re-determination in accordance with program requirements.
- Make referrals in accordance with service plans to internal programs and external providers.
- Initiate follow-up of referrals to coordinate services and monitor client progress.
- Ensure that clients have completed all necessary documentation to be placed on the By Name List for housing referral.
- Complete reports of unusual incidents as necessary and submit to supervisor for review and submission to Director of Operations and Client Services.
- Maintain accurate and confidential records (e.g. case notes) in accordance with agency policies.
- Responsible for accurate and timely data entry of service transactions into HMIS (Homeless Management Information System) on a timely basis.
- Assist with the preparation of aggregate data reports and statistics.
- Attend and participate in staff meetings
- Attend agency wide and departmental meetings
- Participate in clinical case staffing
- Assist in the processing and sorting of donations.
- Other duties as assigned
- Bachelor's degree in Social Work or related field or minimum of two years relevant experience.
- Skills or experience in the following areas: Homeless issues, mental health and substance abuse recognition, and accessing supportive services.
- Consistent, reliable, and team oriented.
- Excellent written and oral skills necessary.
- Must be able to manage multiple tasks
- Solid knowledge of computer programs including Microsoft Word and Excel
- Must have smartphone to utilize Agency communication and collaboration tools.
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interim housing case manager - Oak Park, United States - Housing Forward
Description
The Interim Housing Case Manager is responsible for new intakes and assessments, service planning, routine case management services, advocacy and counseling. Case managers meet daily basic needs and provide supportive services as needed to address the tailored needs of homeless individuals and families. The Case Manager is responsible for creating a path to housing and self-sufficiency. Assist Director of Interim Housing with the day-to-day operations of Interim Housing. Document client service transactions in HMIS and other databases as required. Perform operational tasks as necessary and administrative tasks as assigned to fulfill program objectives.
JOB RESPONSIBILITIES:
HOUSING FORWARD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.