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Oak Park

    interim housing case manager - Oak Park, United States - Housing Forward

    Housing Forward
    Housing Forward Oak Park, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    The Interim Housing Case Manager is responsible for new intakes and assessments, service planning, routine case management services, advocacy and counseling. Case managers meet daily basic needs and provide supportive services as needed to address the tailored needs of homeless individuals and families. The Case Manager is responsible for creating a path to housing and self-sufficiency. Assist Director of Interim Housing with the day-to-day operations of Interim Housing. Document client service transactions in HMIS and other databases as required. Perform operational tasks as necessary and administrative tasks as assigned to fulfill program objectives.

    JOB RESPONSIBILITIES:

    • Intake and assessment:
    • Perform program intake, including the completion of all necessary Housing Forward and HMIS forms to ensure proper registration on all new clients.
    • Determine eligibility for services based on homeless status.
    • Provide clients with an orientation to the Interim Housing Program services and rules.

    Case Management Responsibilities:

    • Provide case management services including, advocacy, crisis intervention and counseling to program participants.
    • In conjunction with client, establish housing service plan: review case progress and complete re-determination in accordance with program requirements.
    • Make referrals in accordance with service plans to internal programs and external providers.
    • Initiate follow-up of referrals to coordinate services and monitor client progress.
    • Ensure that clients have completed all necessary documentation to be placed on the By Name List for housing referral.

    Administrative

    • Complete reports of unusual incidents as necessary and submit to supervisor for review and submission to Director of Operations and Client Services.
    • Maintain accurate and confidential records (e.g. case notes) in accordance with agency policies.
    • Responsible for accurate and timely data entry of service transactions into HMIS (Homeless Management Information System) on a timely basis.
    • Assist with the preparation of aggregate data reports and statistics.

    Other Duties

    • Attend and participate in staff meetings
    • Attend agency wide and departmental meetings
    • Participate in clinical case staffing
    • Assist in the processing and sorting of donations.
    • Other duties as assigned

    MINIMUM QUALIFICATIONS:

    • Bachelor's degree in Social Work or related field or minimum of two years relevant experience.

    Skills Required:

    • Skills or experience in the following areas: Homeless issues, mental health and substance abuse recognition, and accessing supportive services.
    • Consistent, reliable, and team oriented.
    • Excellent written and oral skills necessary.
    • Must be able to manage multiple tasks
    • Solid knowledge of computer programs including Microsoft Word and Excel
    • Must have smartphone to utilize Agency communication and collaboration tools.

    The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to, stand; walk; sit; use stairs; reach with hands and arms balance, stoop, kneel or crouch.

    HOUSING FORWARD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.

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