Head of Medical Operations - Boston, MA, United States - Boston Medical Center

Description

Operations Director - Cardiology/Gastroenterology page is loaded Operations Director - Cardiology/Gastroenterology
Apply locations Boston time type Full time posted on Posted 2 Days Ago job requisition id 32967


POSITION SUMMARY:

The Operations Director is responsible for the management of services across one or more sections/divisions within a department, specifically in the areas of administration, personnel, fiscal management, strategic planning, and operations.

Manages departmental/divisional/sectional activities to meet hospital needs and objectives in accordance with operating policies and business plans.

Provides overall direction to managers in planning, directing and controlling their respective organizations and ensures the efficient, economic and quality performance of assigned areas in order to provide for quality healthcare systems and to maximize hospital revenues.

The Operations Director provides leadership for continuous service and quality improvement, innovation and staff empowerment, accomplished through effective internal and external customer relations.

Operations Director
Cardiology/Gastroenterology


Schedule:
Full Time

Translates hospital mission and goals into departmental/divisional/sectional goals and objectives.

Defines, develops and implements short- and long-term strategies and plans to meet organizational objectives with direction and support from the Administrative Director and Vice President.

Identifies needs and problems in relation to attaining goals and objective based on an analysis of information.
Ensures the highly productive and cost effective quality performance of departments and services.

Works with assigned managers, nursing management, and sections chiefs/medical directors, to provide for the identification, analysis and development of operating policies, systems, programs and standards.

Establishes, approves, and implements administrative policies and procedures. Recommends and implements changes in policies and procedures to improve the cost effectiveness of operations and ensure that patient's time (i.e., Analyzes current operations to identify and evaluate program strengths and weaknesses in relation to operational effectiveness.

Develops strategies and plans for new program development based on analysis of competitive trends, market share data, capital needs and human resource utilization.

Maintains clinic policy and procedure manual. Adheres to performance standards as outlined by the Joint Commission.
Develops productivity measurements and adjusts resources to meet hospital standards as required by the Administrative Director.

Analyzes department productivity information and develops strategies to effect changes in operations and improvements in service using measurable criteria standards.

Partners with the Administrative Director to ensure the fiscal management of department activities ensuring that departments operate within allocated funds.

Analyzes department/division/section spending plans and monitors department compliance with budgetary policy. Partners with the Administrative Director and Revenue Director to ensure efficiency of operations related to the revenue cycle. Oversees referral and prior authorization processes for clinic visits, procedures, and surgeries. Serves as a liaison for the Medical Staff to Hospital Administration. Consults regularly with Medical Directors and Chiefs of Services/Divisions regarding service issues, problems and operations. Maintains an effective working relationship with Medical Staff to enhance ambulatory service and quality. Works with Medical Staff to develop and implement programmatic business plans.

Works collaboratively with a variety of hospital managers, nurse management personnel, physician groups, medical staff, professional staff and multi-disciplinary groups to accomplish hospital goals and objectives.

Oversees and coordinates all aspects of departmental renovations or relocation.

Coordinates housekeeping, maintenance, and repairs for clinical physical space, ensuring that all areas, equipment, and furnishings are kept clean and in good repair.

Recommends needs for capital renovation and works with the Administrative Director to get projects approved by the hospital planning/approval process.

Manages Department and/or Ambulatory-wide projects, as required.
Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals.
Master's degree preferred BS in Business Administration, Healthcare, or related field

Work requires at least 7 years of progressively advanced financial and administrative management experience with at least 5 years in healthcare.

Proven ability to translate a strategic plan into operational policy
Demonstrated track record of management of personnel and fiscal resources
Leadership ability to guide, direct, and mentor a multi-layered staff
Capable of program development, implementation and evaluation
Capable of long range program planning that involves complex decision making tasks
Must be exceptionally organized to manage multiple priorities and diverse activities, to prioritize and meet deadlines
Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc.).
Director of Operations- Otolaryngology and Radiation Oncology

locations Boston time type Full time posted on Posted 10 Days Ago Working at Boston Medical Center is more than a job.

It's a chance to make a difference as part of our mission to provide exceptional and equitable care to all.

As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond.

BMC's mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work.

A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

Boston Medical Center is an equal employment/affirmative action employer.

We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to .Boston Medical Center participates in the Electronic Employment Verification Program.

As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

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