Greeter/customer Service - Florence, United States - Allstate Insurance

Allstate Insurance
Allstate Insurance
Verified Company
Florence, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Overview:


Responsibilities:


  • Provide accurate information about products and services
  • Resolve customer complaints effectively and efficiently
  • Utilize phone etiquette to communicate clearly and courteously
  • Conduct outbound calling for followups or sales promotions
  • Cross sell products or services to increase revenue
  • Perform data entry to update customer records accurately
  • Registration and New Business Followup
  • Process endorsements & follow up
- eAgent notes and To-Do's

  • T-Docs
  • Schedule Policy Reviews
  • Retention and general housekeeping]

Qualifications:


  • Strong communication skills, both verbal and written
  • Ability to analyze customer needs and offer appropriate solutions
  • Fluency in Spanish is a plus (Bilingual or Multilingual preferred)
  • Proficiency in data entry and eAgent software ( but will train)
  • Previous experience in sales or customer service is advantageous


Join our team as a Customer Service Representative to enhance your communication skills, assist customers effectively, and contribute to our commitment to exceptional service.


Pay:
$ $18.00 per hour


Expected hours:
No more than 40 per week


Benefits:


  • Paid time off

Experience level:

  • 2 years

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson
  • Office

Ability to Commute:

  • Florence, AZ (preferred)

Ability to Relocate:

  • Florence, AZ: Relocate before starting work (preferred)

Work Location:
In person
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