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- Ensure that Superior Customer Service is delivered always to all customers
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- Comfortable with Word/Excel
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- Answer the Phones / Customer Courtesy calls post sale
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
- A High Degree of Personal Integrity
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Customer Service Rep - Chehalis, United States - Ritchie Bros.
Description
Job DescriptionThe Opportunity:
The Customer Service Representative will register bidders, answer inquiries, process payments and other sale related activities..
In this role you'll:
Here's what you bring:
Previous work experience where you worked in-person with customers
Experience using Computers, and able to learn to use New Technology and Software
Excellent keyboarding skills for Data Entry
A Commitment to providing Outstanding Customer Service
Able to Work Well and Maintain a Positive Attitude in High-Pressure Situations
Organized, Detail Oriented and able to Multi-task in a Fast-paced Environment
A Friendly, Outgoing, Patient Personality
You Thrive working as Part of a Team, Pitching in Wherever you're Needed most
•A High Degree of Personal Integrity
What We Offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here's how:
Base salary + paid overtime.
About Us
Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world's builders to easily and confidently exchange equipment. Learn more about us at:
About the Team
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
