- To treat your word as your vow by always doing what you say you will do when you say you will do it.
- To always represent OSMG Marketing Group in an ethical and professional manner.
- To exceed company, customer, and principal assigned performance objectives.
- Create, develop & distribute claims clearing processes.
- Processes claims for key complex customers (Kroger) and assists in onboarding new clients
- Uses advanced problem solving and analytical skills to research problem claims and assess the reason they cannot be completed
- Works with sales manager, clients, customers, and the management team to identify the root cause and resolve claims issues to increase quality, efficiency and prevent future errors
- Maintains a high level of proficiency in OSMG, client and customer systems, policies, and procedures.
- Makes the final decision on claims validity for assigned claims
- Clears valid claims correctly and in accordance with OSMG and client policies and procedures
- Meets or exceeds OSMG and client financial goals.
- Achieves a level of productivity that meets or exceeds expectation
- Processes claims in the priority order established by the management team
- Insures that assigned claims are supported by financially compliant documentation
- Proactively manages work to meet client and customer deadlines.
- Effectively communicates with internal and external customers and clients on a regular basis to build relationships and provide value added services and solutions
- Ask for assistance from the management team on issues with complex claims, claims associates, clients, and internal/external customers
- Reconciles our records with the clients to ensure that all assigned claims are entered and in process.
- Reports and provides solutions for operational obstacles that delay work completion
- Other duties as assigned
- Ability to make everyone feel respected and appreciated.
- Ability to take ownership of assigned business.
- Ability to help team members when needed.
- Ability to anticipate needs, prioritize, plan, and organize workload.
- Ability to negotiate "win-win" situations for our customers and principals.
- Ability to use on a proficient level various Microsoft Office Products (i.e., Excel, PowerPoint, Word, etc.).
- Ability to give presentations to customers and principals.
- One year claims experience preferred
- Food brokerage experience and/or clients' experience in sales administration is strongly preferred
- Accepts accountability for job performance; proactively informs other's problems that limit the ability to meet expectations
- Accepts change as a normal part of doing business, maintains a positive attitude and exhibits constructive work behaviors during periods of transition
- Meets work and attendance expectations; informs others in advance when commitments cannot be fulfilled
- Actively supports organizational goals and values; aligns actions around organizational goals; gives priority to organizational needs and concerns when making decisions
- Takes a reasoned logical approach in making judgments and decisions, carefully reviews available facts and information before reaching any conclusions
- Identifies and gathers relevant information, consults the right people, and asks the right questions in each situation
- Demonstrates disciplined thinking that is clear, unbiased, analytical, and informed by evidence
- Effectively communicates with others
- Must be able to operate a calculator, computer, printer, fax machine, telephone, copier, and shredder
- Must be proficient in excel and Microsoft Office
-
Claims Administrator
6 days ago
Evans Delivery Boyertown, United StatesJoin our team as an Entry-Level Claims Administrator, where you'll play a pivotal role in ensuring swift and effective responses to drivers involved in accidents or incidents. You'll be the crucial link between drivers, insurance carriers, and legal representatives, ensuring that ...
-
Logistics Claims Administrator
2 weeks ago
Evans Delivery Boyertown, United States: · Join our team as a Logistics Insurance Claims Administrator, where you'll play a pivotal role in ensuring swift and effective responses to drivers involved in accidents or incidents. You'll be the crucial link between drivers, insurance carriers, and legal representatives, en ...
-
Vice President Claim Payment Administration
2 weeks ago
AmeriHealth Caritas Newtown Square, United StatesYour career starts now. We are looking for the next generation of health care leaders. · At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associa ...
-
Claims Administrative Support Specialist
1 week ago
Progressive Plymouth Meeting, United States**Job Number**:228146** · - As a **claims administrative support specialist**, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by pho ...
-
Entry Level Claims Administrator
1 week ago
Evans Delivery Boyertown, United States: · Join our team as a Logistics Insurance Claims Administrator, where you'll play a pivotal role in ensuring swift and effective responses to drivers involved in accidents or incidents. You'll be the crucial link between drivers, insurance carriers, and legal representatives, en ...
-
Claims Administrator
3 days ago
Kelmar Wilmington, United StatesJob Description · Location: Wilmington, DE · ID: 531 · # of Openings: 5 · The Claims Administrator will be responsible for the organization, imaging, processing, and overall knowledge of the claims process. Additionally, the Claims Administrator is responsible for answering phone ...
-
Claims Administrator
2 days ago
Kelmar Wilmington, United StatesLocation: Wilmington, DE · ID: 531 · # of Openings: 5 · The Claims Administrator will be responsible for the organization, imaging, processing, and overall knowledge of the claims process. Additionally, the Claims Administrator is responsible for answering phone calls from claima ...
-
Claims Administrator
4 days ago
Kelmar San Francisco, United States PermanentLocation: Wilmington, DE · ID: 531 · # of Openings: 5 · The Claims Administrator will be responsible for the organization, imaging, processing, and overall knowledge of the claims process. Additionally, the Claims Administrator is responsible for answering phone calls from claima ...
-
Claims Administrator
1 week ago
Kel-Mar Inc Wilmington, United StatesThe Claims Administrator will be responsible for the organization, imaging, processing, and overall knowledge of the claims process. Additionally, the Claims Administrator is responsible for answering phone calls from claimants regarding their claims or from the public related to ...
-
Claims Administrator
2 days ago
Kel-Mar Inc Wilmington, United StatesLocation: Wilmington, DE · ID: 531 · # of Openings: 5 · The Claims Administrator will be responsible for the organization, imaging, processing, and overall knowledge of the claims process. Additionally, the Claims Administrator is responsible for answering phone calls from clai ...
-
Claims Administrative Support Specialist
1 week ago
Progressive Insurance Plymouth Meeting, United StatesAs a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable. ...
-
Warranty Claims Administrator
2 weeks ago
Connection Wilmington, United StatesOverview: · What We Do · We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding t ...
-
Logistics Claims Administrator
3 weeks ago
Evans Delivery Boyertown, United StatesJob Description · Job DescriptionDescription:Join our team as a Logistics Insurance Claims Administrator, where you'll play a pivotal role in ensuring swift and effective responses to drivers involved in accidents or incidents. You'll be the crucial link between drivers, insuranc ...
-
Customer Service Staff Support
2 weeks ago
Chester County of Pennsylvania West Chester, United States**Summary**: · The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills. · **Essential Duties**: · Following is a composite of essential duties, tasks and ...
-
Dental Insurance Coordinator
1 week ago
Talent For Dental Chester, United StatesThe Opportunity: · *Alert* Talent for Dental is Hiring Now · Are you passionate about helping patients navigate their dental insurance needs? We are seeking a skilled **Dental Insurance Coordinator** to join our team of professionals. · Position Details: · - Full-Time: Monday to ...
-
HR Manager
1 week ago
Chapco Incorporated Chester, United StatesJoin the Middlesex Chamber of Commerce 2024 Manufacturer of the Year Located in Chester, CT, Chapco, Inc has been a valuable and reliable partner in providing Sheet Metal Manufacturing Services, Assembly, as well as Product Development and Engineering Services since 1964. Now led ...
-
Water Restoration Claims Administrator
3 weeks ago
Roto-Rooter Newark, United StatesOverview: · Nationally recognized service company seeks experienced claims administrator to join our fast growing water restoration team. We are currently searching for a full time estimator to write estimates in Xactimate and follow up with both the customer and insurance adjus ...
-
Office Manager
5 days ago
F. Mechanical HVAC, LLC Brandywine, United StatesJob Overview: · We are seeking an experienced and highly organized Office Manager to join our team. As the Office Manager, you will be responsible for overseeing the day-to-day operations of our office, ensuring efficiency and productivity. This is a key role that requires excell ...
-
Office Manager
2 weeks ago
The Institute for Behavior Change Exton, United States**The Institute for Behavior Change** is a non-profit organization that recruits, employs, trains, deploys and monitors the performance of staff who deliver mental health treatment and behavioral support to children in their homes and schools. We were founded in 1997 and provide ...
-
Ibhs Administrative Project Manager
1 week ago
The Institute for Behavior Change Exton, United States**The Institute for Behavior Change** is a non-profit organization that recruits, employs, trains, deploys and monitors the performance of staff who deliver mental health treatment and behavioral support to children in their homes and schools. We were founded in 1997 and currentl ...
Claims Administrator - West Chester, United States - On Shelf Marketing Group - Cincinnati
3 weeks ago
Description
Job Description
Job DescriptionOSMG Cincinnati (aka On Shelf Marketing Group) is a Faith Based Full-Service Broker Specializing in Kroger and Best-In-Market National Representation. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. NOT A REMOTE POSITION.
JOB DESCRIPTION: The Claims Administrator is responsible for validating and clearing claims against promotional offers, analyzing claims to determine their validity, and clearing claims in accordance with OSMG, client and customer policies and procedures. The Claims Administrator will communicate with internal and external business partners and act as a problem solver/agent for change to provide high quality service to clients and make continuous improvements in claims processing.
RESPONSIBILITIES:
SKILLS REQUIRED:
CHARACTERISTICS REQUIRED:
· Loyal
· Honest
· Patient
· Morally Sound
· Highly Motivated
· Effective Under Pressure
· Well Organized and Administratively Thorough
· Creative
· Effective Communicator
· Great Listener
· Knowledgeable and Experienced
· Exceptional Interpersonal Skills
QUALIFICATIONS:
