- Collaborate with cross-functional teams to articulate and document comprehensive solutions for stakeholders, ensuring alignment with organizational objectives.
- Offer expert consultation to internal stakeholders to optimize application usability, streamline data collection processes, and enhance the systematization of business operations.
- Translate overarching business objectives into detailed requirements, including user stories, to drive the development of new capabilities within Salesforce.
- Demonstrate a commitment to learning and understanding current business processes, particularly their integration with Salesforce functionalities.
- Lead bi-weekly project prioritization meetings, orchestrating discussions to align project initiatives with strategic goals.
- Play a pivotal role in identifying, documenting, and resolving risks, defects, and issues within the Salesforce environment(s), leveraging expertise to ensure system integrity and performance.
- Effectively communicate sprint progress updates to team members, customers, partners, and management, fostering transparency and accountability.
- Uphold service level agreements (SLAs) for responsiveness, communication, and productivity, ensuring adherence to established benchmarks for operational excellence.
- Participate in the execution of some of the team's Salesforce Administration, playing a hybrid function between Business Analyst and Salesforce Administrator.
- Actively participate in the Agile software development life cycle, contributing across various roles such as Business Technical Analyst, UI designer, Tester, as needed within Agile scrum teams.
- Bachelor's degree in Business Administration, Information Systems, or a related field, or equivalent practical experience.
- Demonstrated familiarity with Salesforce, with a preference for candidates with 2 or more years of experience on the Salesforce platform.
- Prior experience in project management and/or as a Business Analyst, showcasing the ability to effectively drive projects to completion.
- Exceptional analytical and problem-solving aptitude, enabling the candidate to discern complex business challenges and devise effective solutions.
- Proven capacity to manage multiple projects concurrently while collaborating seamlessly across departments to achieve organizational objectives.
- Salesforce Administrator or Business Analyst Certification would be advantageous, although not mandatory.
- Outstanding verbal and written communication skills, coupled with the ability to adeptly manage stakeholder expectations and cultivate productive working relationships.
- Enthusiasm for working with data, coupled with a meticulous attention to detail, allowing for the identification and resolution of data discrepancies and downstream dependencies.
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Salesforce Business Analyst - Lehi, United States - Mx Technologies
Description
Life at MXWe are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.
Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the financial industry.
MX is looking to add a Salesforce Business Analyst to the business applications team. You will work with Salesforce Administrators and Developers who have a passion for delivering high quality solutions to their stakeholders that increase efficiency and strengthen business processes. We are looking for someone who either has a background in Salesforce Administration or is interested in growing their career and learning to become an Administrator in the future.
Job Duties
At MX, we utilize a hybrid work model, which allows us to attract top talent and increase impact through collaboration. Our team members enjoy a balance of remote work and in-office days. Travel expectations for remote employees is about 15%, and the company covers travel expenses for remote employees. Local employees will utilize in-office time on a weekly basis Tuesday through Thursday. Both local and remote employees can take advantage of our incredible office space with onsite perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.
Compensation
The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $81,000-$97,000.
This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.
#LI-Hybrid
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to
