Receptionist (male/female/diverse) - Chowan Beach, NC, United States - Terra Nova Group

Terra Nova Group
Terra Nova Group
Verified Company
Chowan Beach, NC, United States

3 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

To strengthen our team at the Chowan Beach, NC** location, we are looking for:


Front Desk Manager (m/f/d):


Your responsibilities:


  • Administrative and operational management of the front desk department
  • Point of contact for the entire front desk team
  • Professional complaint management and handling of guest feedback
  • Training, education, and active support of employees and trainees
  • Active, friendly, and competent assistance to hotel guests during checkin and checkout
  • Implementation and monitoring of hotel standards and quality management
  • Creation of duty and vacation schedules

Your profile:


  • Completed vocational training in the hotel industry and relevant work experience at the front desk, ideally in a similar position
  • Guestoriented, professional work ethic, sales skills
  • Serviceoriented, goaloriented, and qualityconscious
  • Good knowledge of MS Office (especially Word, Excel, Outlook)
  • Knowledge of hotel management and reservation software is an advantage
  • Good German and English skills, additional foreign language skills are a plus
  • Team spirit, flexibility, and professional and confident demeanor towards our customers and guests complete your profile

We offer:


  • Diverse and varied tasks that will challenge you to grow
  • A dynamic and highly motivated team that will support you in all matters
  • Great decisionmaking opportunities where you can contribute your own creative ideas
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ARE YOU INTERESTED?:

We look forward to receiving your application.

**
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